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Skills

  • 18 WPM typing speed
  • Accurate forecasting
  • Venture capital specialist
  • International and emerging market research
  • Stocks and bonds
  • Practiced at FHA loan process
  • Deal mechanics
  • Employee relations and conflict resolution
  • Stocks and bonds knowledge
  • Cheerful

Work Experiences

  • Handled paperwork and coordinated with customers and lending institutions to ensure that any issues were resolved quickly.
  • Met with 8 applicants to gather information and answer questions about the loan application process every week.
  • Created member account profiles on the organization's online banking program.
  • Was in charge of organizing, stocking, and maintaining the teller window area.
  • Examined my financial situation, credit, and property to determine the feasibility of granting loans.
  • Managed communications as the central point of contact for the entire lending process.
  • Maintained a friendly and professional demeanor when dealing with customers.
  • Informed customers about the various program loan options, benefits, and limitations.
  • Evaluated loan applications to ensure that the applicant's financial situation and creditworthiness were correct.
  • Dealt with foreign currency and exchange.

Summaries

  • Excellent ability to communicate, make decisions, and plan.
  • Expert problem solver who uses creativity and innovation to solve difficult and complex problems involving employees, processes, and costs.
  • Problem solver and collaborator with zeal.
  • Dynamic banker with a track record of managing complex projects and leading high-performing teams to achieve key financial goals.
  • Bank Teller who is meticulously organized and has excellent time management skills.
  • Recognized on a regular basis for outstanding performance and contributions to the Banking and Financial Services industry's success.
  • Investment banker with a track record of establishing strong client relationships and increasing revenue.
  • Outstanding communicator who is fluent in Japanese and knows how to deal with employees, vendors, and partners.
  • Consumer Loan Specialist with extensive experience in banking regulations and procedures.
  • Within Banking and Financial Services, senior Consumer Loan Specialist and outstanding performer in stakeholder engagement and quality assurance.

Accomplishments

  • Recommended
  • Balanced daily cash drawers and vaults totaling an average of $15.
  • Awarded standard for system.
  • Achieved top 16 percentile in monthly sales in category.
  • Guided
  • Business Development: Initiated two key partnerships which resulted in procedure revenue growth.
  • Monitored
  • Completed process project, achieving system.
  • Consistently achieved a 17% teller balancing average.
  • Won

Affiliations

  • International Association of Credit Portfolio Managers (IACPM)
  • Association of Information Technology Professionals
  • National Association of Consumer Credit Professionals (NACCP)
  • Society of Human Resource Management
  • Certified Lending Compliance Specialist (CLCS)
  • Rotary International
  • National Consumer Law Center (NCLC)
  • Certified Consumer Loan Officer (CCLO)
  • Certified Trust and Fiduciary Advisor (CTFA)
  • Jaycees

Certifications

  • Fair Lending Compliance Certification - Meridian
  • Consumer Finance Law Certification – Vantage
  • Certified Consumer Credit Compliance Specialist (CCCS) - Northwind
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • Loan Documentation Certificate – Vantage
  • Certified Customer Service Professional (CCSP) – process
  • NMLS Mortgage Loan Originator License (State-Specific)
  • Certified Financial Marketing Professional (CFMP) - program
  • Certified Credit and Risk Analyst (CCRA) – National Association of Credit Management

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