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Skills

  • Advanced sales proposals and presentations
  • Potential client identification
  • National accounts
  • Recruitment
  • Relationship building skills
  • Revenue forecasting
  • Client pain point identification
  • Data-driven decision making
  • Client relationship management
  • CRM Systems

Work Experiences

  • Achieved Outstanding Service Award for surpassing quarterly sales targets.
  • Trained employees on new technology and sales methods to build a highly knowledgeable and successful team.
  • Contributed to 18% growth in 2024 by building strong relationships with clients and up-selling additional services.
  • Achieved results for 2023.
  • Achieved a 71% lift in qualified leads.
  • Organized company files and created support system to decrease workload and increase productivity of account managers.
  • Managed 12 accounts while leading a team of 15.
  • Built strong relationships with advertisers and followed established procedures when negotiating pricing.
  • Achieved growth over 2024.
  • Organized and led department-wide staff meetings, workshops, and functions in order to motivate and inspire employees.

Summaries

  • Demonstrated ability to improve client satisfaction and retention by evaluating and recommending improvements to service delivery.
  • Inside sales manager with 15 years of experience leading large-scale product launches and promotions who is client-focused.
  • Individual who is skilled at presenting advertising benefits and determining client needs.
  • Strong track record of fostering a positive teamwork culture, enforcing policies, and achieving the brand's mission.
  • With a background in sales, marketing, and advertising, Inside Sales Account Executive is a highly ambitious individual.
  • Inside Sales Account Executive is a creative Inside Sales Account Executive who is dedicated to growing the business by selling ads to new and existing clients.
  • Expert at identifying new sales opportunities and devising effective sales strategies by leveraging market and competitive research.
  • Outstanding track record as a team leader.
  • Committed to maximizing team efficiency and product knowledge in order to generate profits.
  • Outgoing Advertising Sales Representative with 7 years of account development and territory expansion experience.

Accomplishments

  • Utilized consultative sales strategies, boosting customer satisfaction ratings by 32% across multiple product lines.
  • Used multithreaded engagement techniques to secure meetings with 12 decision-makers, resulting in significant pipeline growth.
  • Successfully closed over 2 accounts within the given fiscal quarter, exceeding quotas by 60%.
  • Reduced onboarding time for new clients by 17%, resulting in faster product adoption and higher satisfaction.
  • Achieved Top Performer for driving the highest new business sales growth, exceeding target metrics by 28% annually.
  • Championed cross-functional communication strategies, reducing customer response time by 13 hours.
  • Surpassed pipeline generation goals by consistently obtaining 62% of monthly quota over 2019.
  • Developed and implemented a customer feedback loop that increased product feature adoption by 23%.
  • Supported large-scale client onboarding projects by reducing issue escalation times by 56% through efficient troubleshooting.
  • Orchestrated successful territory expansions that increased market presence by 58% in the Southwest.

Affiliations

  • Achievement of Google Analytics Certificate, with concentration in gathering client insights for sales growth
  • Attended weekly sessions of Toastmasters International for communication and public-speaking skill improvement since 2021
  • Active participant in Women in Sales Everywhere (WISE), 2018 – 2023, expanding influence and knowledge in sales leadership
  • Active member in Young Professionals in Sales, attending annual conferences to enhance networking and deal-closing techniques
  • Completed course on Competitor Analysis and Market Strategy through Coursera / edX in 2020
  • Certified in Project-Based Sales from Miller Heiman, improving abilities to close long-duration enterprise contracts
  • Part of the Outreach Sales Excellence Program (OSEP), focusing on tools related to inside sales and enterprise account strategies
  • International Council of Nurses
  • Toastmasters
  • Invested in leadership development through participation in Dale Carnegie Sales Advantage (Atlanta, 2016)

Certifications

  • Certified Customer Success Manager (CCSM) - SuccessCOACHING
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Accredited Inside Sales Manager (AISM)
  • Negotiation Mastery - Harvard Business School Online
  • Sandler Sales Methodology Certification
  • Certified Key Account Manager (CKAM) - SAMA
  • Microsoft Excel Specialist Certification
  • Certified Business Analysis Professional (CBAP)
  • LinkedIn Sales Navigator Certification
  • Salesforce Trailhead: Business Administration Specialist

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