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Skills

  • Troubleshooting expert
  • MIG experience
  • Ordering cleaning supplies
  • Fiber optics experience
  • Hazardous chemical training
  • Reporting and documentation
  • Good judgment
  • Good multitasker
  • Sanitizing skills
  • Fast learner

Work Experiences

  • Oversaw a workload of 6 houses while also meeting customer expectations for cleaning standards and details.
  • Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me.
  • Cleaned the walls, the decorations, and the appliances.
  • Conducted daily Layered Process Audits in my department to ensure proactive control of the automobile manufacturing process.
  • Was in charge of cleaning, sanitizing, and replenishing supplies in the bathrooms.
  • Was able to maintain positive relationships with all of my clients.
  • Followed company procedures to keep the work environment clean and organized.
  • Learned how to weld intricate parts with the help of company experts.
  • Delivered excellent customer service.
  • Provided deep cleaning services to clients who needed extra help with category areas.

Summaries

  • Bathrooms and kitchens, as well as living and office spaces, are expertly maintained with meticulous attention to detail.
  • Inspection, inventory, and supply management expertise, as well as organizing laundry services.
  • Professional House Cleaner with extensive knowledge of all aspects of home cleaning.
  • Excellent organizational and attention to detail skills.
  • Due to 5 years in the Construction sector, attentive individual with superior cleaning skills.
  • Foreman with over 12 years of hands-on experience and technical training in equipment installation.
  • With extensive experience handling all aspects of facility cleaning, I am self-motivated and efficient.
  • Professional cleaner with experience in floors, bathrooms, kitchens, windows, and other surfaces.
  • Foreman with more than 6 years of experience in industrial and mechanical assembly.
  • Fiberglass installer with over 12 years of experience in the automotive industry.

Accomplishments

  • Developed tailored cleaning schedules for 16 high-profile clients, ensuring their homes were maintained to exacting standards, resulting in a 57% increase in client satisfaction.
  • Crew Management: Interviewed, hired, trained and evaluated team of 25 construction employees.
  • Enhanced the quality control process by implementing a double-check system, ensuring 74% of projects were completed without the need for follow-up corrections.
  • Quality Control: Identified and moved empty and broken pallets to proper areas. Adhered to quality control procedures and documented quality checks.
  • Successfully handled emergency cleaning requests for high-touch areas in high-traffic environments, which resulted in a 70% decrease in customer infection rates during peak seasons.
  • Reporting: Responsible for daily reporting on production equipment, including parts produced, downtime minutes, and any quality concerns.
  • Process Improvement: Implemented productivity improvement plan which resulted in company savings of over $10K in one year. :
  • Project Management: Used Microsoft Project to document and track jobs.
  • Implemented specialized deep-cleaning processes using Power BI, significantly extending the life of procedure in luxury properties.
  • Adapted quickly to changing client demands, managing time effectively across 2 homes per week, ensuring client satisfaction exceeded 58%.

Affiliations

  • Window Cleaning Resource Association (WCRA) Member
  • American Medical Informatics Association
  • Professional Cleaners Association (PCA) Member
  • Association for Supply Chain Management (APICS)
  • Certified Air Duct and Vent Cleaner (CADVC)
  • Cleaning Management Institute (CMI) Certification
  • Post-Construction Cleaning Specialist Certification 2019
  • Hazardous Cleaning Materials Safety and Compliance Training 2015
  • Toastmasters
  • Certified Professional Cleaner Technician (CPCT) 2019

Certifications

  • Certified Residential Deep Cleaning Specialist (CRDCS) - 2015
  • COVID-19 Disinfection Cleaning Certification - 2019
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Eco-Friendly Product Awareness Certification - 2018
  • Property Maintenance and Cleaning Assessment Certificate - Northwind
  • Clean Trust Certification - IICRC House Cleaning Technician (HCT)
  • Certified Business Analysis Professional (CBAP)
  • OSHA Hazard Communication Training Certification
  • End-of-Lease Cleaning Certification - system
  • Certified Professional House Cleaner (CPHC) - Vantage

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