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Skills

  • Vendor relationship management
  • Filing and data archiving
  • Sage 50 US
  • Budget Management and Cost Control
  • Business Administration
  • 3 WPM typing speed
  • Executive presentations
  • Business correspondence
  • Administrative process optimization
  • AP/AR proficiency

Work Experiences

  • Took up to 4 calls per several months and quickly redirected them.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Used ServiceNow to write a variety of letters, reports, and other documents.
  • Directed phone calls, guests, and mail to the appropriate staff members.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Achieved Innovation Award for excellence in event planning after coordinating 17 successful athletic banquets within program.
  • Provided process software support and training to the entire office, including troubleshooting and optimization.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Athletic Department Assistants and clients.

Summaries

  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.
  • Customer service and conflict resolution skills are excellent.
  • Document management, process improvement, and regulatory compliance are all areas where I've had a lot of experience.
  • Athletic Department Assistant delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Dedicated to keeping track of program data, creating initiative reports, and team leadership.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 9 years of service.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • Athletic Department Assistant with 13 years of experience assisting with standard program coordination and implementation.

Accomplishments

  • Collaborated directly with coaches to adjust recruitment strategies, resulting in a 85% increase in athlete commitments.
  • Created promotional materials for athletic events that increased fan engagement by 54% during one year.
  • Successfully implemented a new software system for managing team travel logistics, increasing efficiency by 20%.
  • Coordinated travel arrangements for 6 athletic teams, reducing overall transportation costs by 68% compared to prior seasons.
  • Created and maintained schedules for 3 different sports teams, ensuring effective use of facilities and avoiding time conflicts.
  • Monitored athlete eligibility requirements, leading to a 42% reduction in compliance-related issues.
  • Maintained and updated athletic records and reports, enhancing the accuracy of year-end summaries.
  • Improved the timeliness of project deliveries by 53% by optimizing internal processes across the department.
  • Developed and maintained close relationships with external vendors, securing discounts of 72% on athletic supplies and equipment.
  • Assisted with budgeting and financial planning efforts, helping reduce unnecessary expenses by $13.

Affiliations

  • High School Athletic Coaches Association
  • American Marketing Association
  • Society of Human Resource Management
  • National Interscholastic Athletic Administrators Association (NIAAA)
  • National Junior College Athletic Association (NJCAA)
  • Freemason
  • Sports Video Group (SVG) College
  • National Intramural-Recreational Sports Association (NIRSA)
  • International Council of Nurses
  • Rotary International

Certifications

  • First Aid, CPR, AED Certification – American Red Cross
  • Interscholastic Coaches Education Program (NFHS) Certification
  • Certified Facility Manager (CFM) – International Facility Management Association (IFMA)
  • Fleet Management Certificate - NAFA Fleet Management Association
  • Vendor Credentialing Certification - The Vendormate Network
  • Google Certified Professional Cloud Architect
  • Certified Athletic Administrator (CAA) – system
  • Sports Management Certification - category
  • Certified Athletic Trainer (ATC) - metric
  • Salesforce

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