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Skills

KPI performance tracking
Regulatory compliance
Process improvement
Equipment operation (e.g., forklifts, tugs)
Flight efficiency improvement
Operational improvement
Issue resolution in real-time
Inventory tracking and management
Forklift certification
Team management

Work Experiences

Complied with regulations set by Lean.
Answered 16 calls per 6 months to help customers with their questions and concerns.
Adhered to strict deadlines.
Chaired bi-weekly safety meetings.
Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
Contributed to saving 83% in operational costs.
Contributed to Employee of the Year winning project.
Collaborated with vendors.
Contributed to a 71% reduction in carbon footprint.
Contributed to saving 25% in operational costs by negotiating more favorable shipping contracts with Meridian.

Summaries

Comprehensive knowledge of customs regulations and international shipping laws, ensuring all shipments are compliant with a variety of regional and global guidelines.
Air Cargo professional with extensive experience in reducing training-related mishandling incidents, contributing to an overall operational accuracy improvement of 62%.
Accomplished in hazardous materials handling and TSA guideline compliance, maintaining a zero-incident record while processing over 16 shipments daily.
Tableau and HubSpot are both Salesforce proficient.
Adhered to OSHA safety protocols.
Adhered to TSA safety protocols.
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
Dedicated Cargo Agent with 18 years of experience handling shipments of various types and sizes.
Comprehensive knowledge of customs regulations.
Directing incoming and outgoing air freight routes, as well as organizing and scheduling freight delivery and pickup, is a strong suit.

Accomplishments

Managed multi-stop shipping routes across multiple fleet types, ensuring optimized container usage and reducing fuel consumption by 62%.
Supported emergency relief efforts by coordinating efficient air transport of procedure supplies, helping affected areas recover faster.
Worked collaboratively with dispatchers to prioritize high-urgency cargo, leading to faster ground and air coordination.
Utilized Power BI to automate cargo scanning, which increased load accuracy and reduced manual entry errors by 38%.
Assisted with 4 flight loadings per shift, reducing ground time and maximizing efficiency in aircraft turnaround.
Assisted in the transport and management of sensitive technical equipment for international events, handling 14 units without damage.
Operated specialized ground support equipment, such as forklifts and belt loaders, preventing damage to sensitive cargo while adhering to safety protocols.
Volunteered for high-stress relief missions, transporting emergency supplies to Seattle, ensuring timely distribution to areas in need.
Assisted the team in achieving yearly KPI goals, including improving on-time departures by 17% through refined loading schedules.
Proven expertise in handling and distributing critical life-saving supplies for medical missions and aid organizations.

Affiliations

Council of Supply Chain Management Professionals (CSCMP)
Jaycees
Customs-Trade Partnership Against Terrorism (C-TPAT)
International Civil Aviation Organization (ICAO)
International Association of Administrative Professionals
Association of Information Technology Professionals
Propeller Club of the United States
American Society of Safety Professionals
National Safety Council (NSC)
Project Management Institute

Certifications

Customs Trade Partnership Against Terrorism (C-TPAT) Certification
Certified Supply Chain Professional (CSCP)
Active Shooter Response Certification
Certified Supply Chain Analyst (CSCA)
Certified Public Accountant (CPA)
Certified Public Accountant
Cargo Ramp Safety Certification
Project Management Professional (PMP)
Powered Pallet Jack Operator Certification
IATA Dangerous Goods Regulations (DGR) Certification

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Air Cargo Handler Resume Builder

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