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Skills

  • Customer service
  • Client needs assessments
  • Written and verbal communication
  • Cross-functional team coordination
  • Stakeholder relationship management
  • Team Leadership
  • Cultural competency
  • Community partnership building
  • Content creation for community awareness
  • Budgets

Work Experiences

  • Created a calendar of events and activities that aligned with community interests, doubling community participation from 2022 to 2015.
  • Brought in $4.
  • Held community workshops to promote various programs and inform the public about services that are available.
  • Achieved 17 media placements.
  • Conducted detailed analysis on performance metrics.
  • Aligned events with community interests.
  • Coordinated initiative workshops with professionals, attracting 12 participants and boosting skill development programs by 22%.
  • Assisted Community Coordinator in data collection and analysis in order to prepare progress reports.
  • Greeted everyone warmly, including staff, community leaders, and visitors.
  • Identified and developed corrective action plans for patterns and trends that resulted in unfavorable outcomes or compromised program compliance.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved results in just 11 months.
  • Intelligent Social Services Director with experience in budgeting and program management.
  • Community Coordinator with 13 years of successful strategic planning and vendor management experience.
  • Engaging Community Coordinator with over 14 years of experience and a commitment to excellence.
  • Achieved a 42% increase in participation.
  • Achieved 79% growth in community participation.
  • Trained in the use of ServiceNow and protocols in cross-functional collaboration.
  • Dedicated to learning, growing, and succeeding in Community and Public Service.
  • Attracted over 18 participants.

Accomplishments

  • Planned and monitored budgets for community events, optimizing resource use to reduce costs by 40%.
  • Collaborated with cross-functional teams and external stakeholders to fundraise 9, enabling the launch of Microsoft Excel.
  • Facilitated regular town hall meetings with city officials and residents to address community concerns, increasing satisfaction scores by 45%.
  • Utilized system to conduct community feedback surveys, resulting in a 49% improvement in program effectiveness.
  • Expanded email newsletter reach by 21%, leading to higher event attendance and increased community awareness.
  • Resolved product issue through consumer testing.
  • Led a volunteer team of 9 during community clean-up initiatives, improving environmental conditions in Chicago.
  • Initiated a community volunteer program which grew the volunteer network by 73% within the first year.
  • Developed and deployed a social media strategy across process, resulting in a 18% increase in event participation.
  • Led efforts to collect and analyze community data using Adobe Creative Suite, successfully launching 9 new initiatives based on insights.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Society for Nonprofit Professionals & Volunteer Leaders
  • Toastmasters
  • Jaycees
  • Grant Professionals Association (GPA)
  • Neighborhoods, USA (NUSA)
  • National Volunteer and Philanthropy Association
  • International Networking for Community Organizers (INCO)
  • Community Engagement Professionals Network (CEPN)
  • Public Relations Society of America (PRSA)

Certifications

  • Nonprofit Leadership Excellence Certificate
  • Certified Volunteer Administrator (CVA)
  • ServSafe
  • Certified Community Engagement Expert through Cedar Works
  • Neighborhood Revitalization Program Specialist
  • Certified Customer Contact Specialist (CCCS)
  • Foundations of Community Health Worker Credential
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • First Aid/CPR Certified

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