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Skills

  • Customer service
  • Budgets
  • Team building
  • Operational improvement
  • Organizational Development
  • Team management
  • Grievance Response Time Efficiency
  • Compensation and benefits structuring
  • Change Management
  • Wages and salary

Work Experiences

  • Created and piloted an employee mentorship program.
  • Amplified feedback cycles.
  • Achieved zero data breaches across 8 audits.
  • Collaborated with 14-location business unit heads to streamline workforce planning, leading to a 35% increase in productivity.
  • Annual salary surveys were conducted, and a company salary budget was developed, analyzed, and updated.
  • Achieved a 100% audit success rate.
  • Awarded pay increases.
  • Boosted course completion rates by 83%.
  • Achieved better role alignment.
  • Analyzed employee engagement survey results.

Summaries

  • Achieved a 28% rise in employee engagement scores.
  • Collaborative HR professional with a passion for succession planning and leadership development, increasing internal promotion rates by 31% over 2019.
  • Achieved a 58% reduction in employee turnover.
  • Aligned analytics with recruitment.
  • Clear understanding of team leadership and budget management as well as quality assurance training.
  • Analytical Senior HR Analyst recognized for establishing market-competitive compensation structures that have decreased turnover rates by 40% and enhanced internal equity.
  • Achieved operational cost reductions of $143,000 annually.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Change management expert with success in consolidating HR processes for businesses, creating annual savings of $103,000 and reducing administrative work times significantly.

Accomplishments

  • Designed and launched a wellness program, resulting in a 72% increase in employee participation and a measurable reduction in health-related absenteeism.
  • Resolved product issue through consumer testing.
  • Established key performance indicators (KPIs) for HR service delivery, driving down employee wait time for issue resolution by 39%.
  • Executed a diversity and inclusion initiative that improved minority representation in leadership roles by 54%, contributing to Northwind winning diversity recognition in 2020.
  • Facilitated negotiations for collective bargaining agreements, successfully reaching consensus with the union and maintaining positive labor relations.
  • Streamlined workforce onboarding processes, reducing onboarding time by 71% and improving new hire productivity.
  • Created and monitored an HR metrics dashboard, providing senior leadership with actionable workforce insights resulting in a 71% improvement in talent management.
  • Conducted workforce planning analysis, leading to the strategic hiring of over 18 professionals within the past year, addressing critical skill gaps.
  • Streamlined HR reporting and analytics by implementing ServiceNow, leading to a data accuracy improvement of 78% and faster decision-making by senior leaders.
  • Led the implementation of a diversity recruitment strategy, boosting applications from underrepresented groups by 74%.

Affiliations

  • Society of Women Engineers
  • American Medical Informatics Association
  • Employee Relations Benchmarking Group Member
  • Diversity and Equity in the Workplace Professional Network
  • Association for Human Resources Professionals Raleigh Chapter
  • American Society for Healthcare Human Resources Administration (ASHHRA)
  • Society for Human Resource Management (SHRM) - Phoenix Chapter
  • Freemason
  • Certified Professional in Human Resources (PHR) - National Certification
  • Human Resources Policy Institute - Corporate Membership

Certifications

  • Project Management Professional (PMP)
  • Change Management Certification (Prosci or equivalent)
  • Project Management Professional (PMP) - HR Focus
  • Certified Labor Relations Professional (CLRP)
  • Certified Compensation Professional (CCP)
  • HR Data Analyst Certification
  • Certified Human Resource Manager (CHRM)
  • Certified Professional in Learning and Performance (CPLP)
  • Certified Employee Benefits Specialist (CEBS)
  • Certificate in Employee Relations Law

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