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Skills

  • Data-driven decision making
  • Time management
  • Team building
  • Performance metrics analysis
  • Business operations
  • Relationship development
  • Forecasting and capacity planning
  • Budget Management
  • Process optimization
  • Decision-making under pressure

Work Experiences

  • Helped Program Management Specialists form cross-functional teams that included members from process, procedure, and standard departments.
  • Aligned activities with overall corporate objectives.
  • Used conflict resolution techniques and solicited method feedback to anticipate, identify, and resolve program issues.
  • Top-tier subcontractors and materials suppliers were pushed to meet aggressive delivery deadlines by me.
  • Cut staffing costs by $13.
  • Achieved Outstanding Service Award recognition.
  • Oversaw a $12 budget and distributed resources to 17 teams of 11 people.
  • Used Salesforce to plan, execute, and communicate program and project management strategies.
  • Coached 12 Program Management Specialists on how to achieve program development and delivery goals.
  • Consistently delivered on or under budget.

Summaries

  • Certified Program Management Specialist adept at driving portfolio success by aligning resources, securing executive buy-in, and increasing delivery speed by 44%.
  • Creative Operations Specialist with experience in implementing efficient operating rhythms and management systems.
  • Accelerated project timelines.
  • Boosted cross-team communication efficiency.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Tableau and HubSpot are two of my strongest skills.
  • Committed to resolving issues and ensuring that metrics and reports are accurate.
  • Adept at driving portfolio success.
  • Achieved 31% faster delivery on project milestones.
  • Achieved a 64% improvement in contract satisfaction.

Accomplishments

  • Facilitated the onboarding of Jira, resulting in a streamlined process and a 52% increase in productivity across teams.
  • Facilitated executive-level program updates, increasing stakeholder engagement by 76% and securing additional resources for expansion.
  • Managed program-level stakeholder communication, reducing feedback turnaround time by 48% and improving client satisfaction ratings.
  • Implemented a continuous improvement framework, which resulted in a 41% reduction of program delivery times.
  • Proactively identified and resolved program bottlenecks leading to an overall project success rate increase of 33%.
  • Developed comprehensive resource allocation plans, preventing resource shortages and maintaining utilization levels at 68%.
  • Established regular KPI review sessions with key stakeholders, aligning project initiatives and target outcomes leading to 33% program success rate.
  • Delivered a program that came in under budget by 64% while exceeding client expectations in method.
  • Created and deployed an automated reporting system that decreased manual workload by 22% hours per week, improving efficiency.
  • Monitored and optimized process, resulting in a 73% improvement in overall program health and efficiency.

Affiliations

  • Association for Computing Machinery
  • International Association of Risk and Compliance Professionals (IARCP)
  • Society of Women Engineers
  • Association for Talent Development (ATD)
  • SAFe Program Consultant Certification through Scaled Agile Inc.
  • Toastmasters
  • Institute of Electrical and Electronics Engineers (IEEE), Project Management Section
  • Chartered Institute of Project Management
  • Managing Successful Programmes (MSP)
  • Cloud Security Alliance (CSA)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Certified Facilitator of Process Improvement (CFPI)
  • PRINCE2 Practitioner Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Lean Project Manager (CLPM)
  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Certified Azure Fundamentals 2023

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