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Skills

  • AR/AP
  • Planning and coordination
  • Elderly patient advocacy
  • Team building
  • Relationship development
  • Administrative support
  • Operational improvement
  • CCTV
  • Administrative support specialist
  • Security systems

Work Experiences

  • Collaborated with patients and their families to develop long-term meal, rehabilitation, and other plans.
  • Provided supportive care and attention to personal needs to patients in their personal spaces, across facilities, and in public places.
  • Achieved 51% repeat business.
  • Allowed 6 patients to remain in their homes safely.
  • Coached junior caregivers on best practices.
  • Achieved 21% recovery targets.
  • Advised patients on method at-home care, adjusting plans and schedules based on the patient's needs, conditions, and overall health.
  • Helped patients with bladder and bowel issues by assisting them with launched and optimized.
  • Changed bed linens, made the bed, and laundered soiled linens to keep the patients' beds clean.
  • Advocated for patient rights.

Summaries

  • Medical terminology, medical tools, and equipment operations, including procedure and program equipment operations, must be thoroughly understood.
  • Dedicated professional with experience working with patients with procedure and standard disabilities and illnesses.
  • Senior Care Specialist and team leader with 7 years of experience in process settings.
  • Basic resuscitation techniques and vitals monitoring knowledge.
  • Category and program have a proven track record.
  • Personal Care Aide with 17 years of experience assisting patients with daily tasks.
  • Dependable Senior Care Specialist with CPA credentials and 11 years of relevant experience.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Senior Care Specialist observant with 12 years of experience providing compassionate care to over 18 residents per shift.
  • Through personalized care and interactive engagement, we are dedicated to improving overall patient well-being and health.

Accomplishments

  • Collaborated with interdisciplinary teams, including physicians, nurse practitioners, and social workers, to optimize patient care, improving overall care quality by 49%.
  • Implemented a patient-centered grievance resolution system that resolved 11 complaints within two years, achieving 55% patient and family satisfaction.
  • Developed and maintained compassionate relations with families, resulting in a 66% increase in positive family feedback and repeat business referrals.
  • Integrated patient mental wellness assessments into the daily routine, increasing early diagnosis of emotional health issues by 28%.
  • Streamlined care log workflows for 5 daily patients, improving report accuracy by 40% and reducing audit discrepancies.
  • Provided critical end-of-life care to patients, ensuring comfort and dignity at all times and enhancing family satisfaction by 64%.
  • Developed personalized care plans leading to a 82% improvement in residents' physical and mental wellbeing within several months.
  • Implemented and sustained a robust infection control program, decreasing infection rates by 21% and improving the overall health environment across the facility.
  • Managed ongoing therapy for immobile patients, improving mobility rates by 70% as part of an integrated physical therapy initiative.
  • Specialized in working with individuals with dementia and Alzheimer’s, developing care strategies that reduced incidents of agitation by 55% over one year.

Affiliations

  • Participant, Dementia Care Specialist Training - Brightline
  • Graduate, Geriatric Care Certification Program - Vantage
  • Member, National Alliance for Caregiving (NAC)
  • Board Member, Local Senior Services Organization Seattle
  • Attendee, Senior Mental Health and Wellbeing Forum 2019
  • Board-Certified Geriatric Care Manager by Lakeside Partners
  • Member, National Association of Professional Geriatric Care Managers (NAPGCM)
  • Certified CPR Instructor, American Red Cross PMP
  • Member, National Association for Home Care & Hospice (NAHC)
  • Participant, National Council on Aging (NCOA) Workshops

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Home Care Manager (CHCM)
  • Certified Business Analysis Professional (CBAP)
  • Certified Geriatric Nursing Assistant (GNA)
  • Certified Senior Advisor (CSA)
  • Elder Abuse Prevention Certification
  • Certified Restorative Nurse Assistant (CRNA)
  • Basic Life Support for Healthcare Providers (BLS) – American Heart Association
  • Certified Wound Care Technician (CWCT)
  • Apple Certified Associate (ACA)

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