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Skills

  • Bin Delivery
  • Work Log Maintenance
  • Organization
  • Route optimization
  • Team building
  • Pre-trip and post-trip inspections
  • Accident and Incident Reporting Procedures
  • Customer service
  • Regulatory compliance
  • Trash Collection

Work Experiences

  • Addressed service issues immediately.
  • Was in charge of executing and performing daily safety and maintenance checks on garbage trucks and related equipment, such as procedure and program equipment.
  • Reported any incidents, accidents, injuries, or property damage to my supervisor, waiting for instructions and avoiding taking action or making statements without the company's permission.
  • Audited trash collection points.
  • Double-checked that the assigned truck was fully fueled and safe to operate, as well as that all required paperwork was on board before leaving the yard.
  • Achieved a retention rate of 26%.
  • Captured and logged collection data.
  • Recorded the time on the route sheet at each customer stop.
  • Collaborated closely with supervisors to identify and improve route efficiencies.
  • Acted as a key point of contact between customers and administrative staff.

Summaries

  • Lifting up to 12 pounds with ease.
  • Knowledge of how to clean equipment and how to dispose of it safely.
  • Professional in charge of collecting metric and initiative materials in a safe and efficient manner.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Collaborative professional.
  • Team player with the physical strength to lift heavy loads for long periods of time.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Team player with 16 years of experience in the field who is vigilant and service-oriented.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Communicated effectively with dispatch using radio and GPS systems to provide timely updates on route progress, ensuring minimal service delays and accurate reporting.

Accomplishments

  • Worked closely with municipal representatives to update service agreements and reduce non-compliance penalties related to recycling contamination by 43%.
  • Proactively tracked vehicle maintenance through fleet management software, reducing on-road incidents due to equipment failure by 60%.
  • Collaborated with local government agencies to coordinate citywide clean-up efforts during special events, successfully collecting 13 tons of waste in 6 months.
  • Successfully coordinated and managed bulk item pick-up across 10 residential areas, increasing overall service responsiveness by 59%.
  • Secured an program for safe handling and disposal of hazardous materials, enhancing company compliance with EPA standards.
  • Assisted management in improving safety protocols, leading to a reduction in workplace accidents by 62% over 2018.
  • Maintained an effective breakdown assistance process, reducing lost collection time due to downtime by an average of the past year per event.
  • Adapted to high-traffic routes, ensuring timely collection during peak city hours and reducing delays by 59%.
  • Effectively responded to unexpected route changes due to road construction, keeping service disruption below 44% across one year.
  • Led and optimized the daily route performance of 18 trucks, improving operational efficiency by reducing fuel consumption by 35%.

Affiliations

  • Automated Vehicle Systems Operators Group
  • International Council of Nurses
  • National Safety Council (NSC) - Waste Collection Division
  • Freemason
  • Jaycees
  • Environmental Services Workers' Union Austin
  • Institute of Waste Management & Safety
  • Universal Waste Management Association
  • International Waste Association
  • Local Waste Equipment Technicians & Operators Union 2

Certifications

  • Hazardous Material (HazMat) Transportation Certification
  • Commercial Driver's License (CDL) - Class B with Air Brake and HazMat Endorsements
  • Apple Certified Associate (ACA)
  • Google Certified Professional Cloud Architect
  • Vehicle Maintenance and Inspection Certification by program
  • CompTIA Security+
  • Accident Prevention and Reporting Certification
  • Lockout/Tagout (LOTO) Safety Training Certification
  • CompTIA A+ Technician
  • Salesforce

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