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Skills

  • Staff development
  • Conflict resolution
  • Food preparation
  • Process improvement
  • MS Office
  • Data analysis
  • Pricing tool development
  • Materials preparation
  • Employment law knowledge
  • Public speaking

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Transported HubSpot to 6 months customer locations.
  • Had an excellent attendance record and was always on time for work.
  • Allocated over $6 in grants.
  • Achieved a 48% match rate between clients and available jobs.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Forecasted renewable and nonrenewable resource production, consumption, and supply.
  • Analyzed case management data.
  • Boosted retention for multiple employers in Austin.
  • Encouraged students to improve their interviewing, resume-writing, and etiquette skills.

Summaries

  • Within Miscellaneous, senior Rehabilitation Counselor and outstanding performer in vendor management and risk assessment.
  • Customer-focused Sales Representative with 18 years of experience solving problems for clients.
  • Professional with 15 years of progressive experience in the field who is highly organized and detail-oriented.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Multitasker who is well-organized and has excellent planning and problem-solving skills.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • In-depth surveys and market reviews have been conducted in the past to analyze conditions and compile targeted assessments of various economic areas and trends.
  • Advanced knowledge of Salesforce.
  • Proactive and methodical, with a thorough knowledge of program.
  • Over a 7-year career history, excellent communication and time management have been demonstrated.

Accomplishments

  • Recommended
  • Created partnerships with local employers and non-profits that resulted in 18 new employment opportunities for rehabilitated clients.
  • Researched
  • Consulted
  • Resolved
  • Monitored
  • Managed
  • Coordinated and documented client progress in accordance with state guidelines, achieving audit compliance scores of 23% during 2017.
  • Documented
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.

Affiliations

  • Guest Speaker, initiative on Employment Accommodations for Disabilities
  • National Council on Rehabilitation Education (NCRE)
  • Affiliate member of the American Psychological Association (APA)
  • Task Force Member, system Disability Awareness Campaign (2023)
  • Rotary International
  • Participation in Crisis Counseling Training Workshop (2022)
  • Freemason
  • International Council of Nurses
  • American Network of Community Options and Resources (ANCOR)
  • State Vocational Rehabilitation Committee - 2018

Certifications

  • Certified Public Accountant
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Brain Health Coach - Amen Clinics, 2024
  • Certified Vocational Evaluator (CVE) - Northwind, 2022
  • Certified Expert in Cognitive Behavioral Therapy (CBT) - Harbor & Co., 2022
  • Solution-Focused Brief Therapy Certification - Meridian, 2017
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Rehabilitation Counselor (CRC) - category
  • Certified Psychiatric Rehabilitation Practitioner (CPRP) - Psychiatric Rehabilitation Association (PRA), 2016

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