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Skills

  • Insurance verification and billing expertise
  • Chiropractic care knowledge
  • Regulatory compliance
  • Payment collection
  • Insurance claims
  • Project organization
  • Patient Assessments
  • Appointment scheduling and coordination
  • Monitoring patient progress
  • Operational improvement

Work Experiences

  • Was in charge of orienting and training new employees on proper procedures and policies.
  • Affected 9 patients.
  • Administered therapeutic ultrasound techniques.
  • Worked with medical and administrative staff to keep the environment patient-centered, engaging, and compassionate.
  • Assisted chiropractors in demonstrating rehabilitative exercises to patients, enhancing at-home exercise compliance by 83% in ongoing treatment plans.
  • Used quality controls to monitor process test accuracy.
  • Achieved improvement over 2015.
  • Assisted patients with post-treatment exercises at home, resulting in a decline in recurring visits for the same complaint by 48%.
  • Improved patient outcomes by educating them about procedures, medications, and other doctor's instructions.
  • Aligned safe and effective spine manipulation therapies.

Summaries

  • Assisted in therapeutic modalities.
  • Aimed at reducing pain for patients.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Chiropractic Technician and outstanding performer in risk assessment and stakeholder engagement.
  • Applied heat/ice applications and ultrasound.
  • Accomplished Chiropractic Technician with a strong track record of reducing patient pain by 55% and increasing recovery times by 2 weeks through tailored treatment plans and therapeutic interventions.
  • Launched and optimized have a long history of accurately documenting patient health information, collecting vital signs, and automated.
  • Assisted chiropractors with complex cases.
  • Competent in chart organization, patient room preparation, and laboratory testing and medication administration to support diagnostic processes.
  • Professional Medical Support with 9 years of experience in a system environment.

Accomplishments

  • Led patient education seminars and workshops, helping attendees increase their understanding of chiropractic benefits by 64%.
  • Reduced equipment downtime by implementing a proactive maintenance schedule for chiropractic tools and machines, minimizing repair costs by $2.
  • Streamlined clinic procedures related to patient intake, reducing check-in times and improving daily patient flow by 77%.
  • Utilized Adobe Creative Suite to accurately track patient scheduling and streamline appointments, reducing booking errors by 31%.
  • Documented and resolved category which led to metric.
  • Responded to patient inquiries regarding at-home care, ensuring ongoing compliance with recovery plans and elevating clinic ratings by 69%.
  • Managed clinic inventory of chiropractic supplies, ensuring all necessary materials were available and reducing backorders by 39%.
  • Regularly conducted preventative maintenance checks on chiropractic equipment, identifying issues early and preventing service interruptions.
  • Identified and resolved inventory discrepancies in chiropractic tools and supplies, maintaining stock levels and reducing purchase orders by 56%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • International Chiropractors Association (ICA)
  • Certified Rehabilitative Exercise Specialist (CRES)
  • Federation of Chiropractic Licensing Boards (FCLB)
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • International Society for Medical Billing and Coding
  • Association of Chiropractic Colleges (ACC)
  • Society for Human Resource Management (SHRM) - for Office Management
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers

Certifications

  • Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM)
  • Physician Office Manager (POM) Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Medical Office Assistant Certification - Ironclad Systems
  • CompTIA A+ Technician
  • Certified Strength and Conditioning Specialist (CSCS) – National Strength and Conditioning Association
  • Inventory Management Specialist - Beacon Labs

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