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Skills

  • Clinical supply ordering and vendor management
  • Organization
  • Administrative office management
  • Diagnostic equipment expertise
  • Medical terminology knowledge
  • Appointment scheduling and coordination
  • Completing insurance forms
  • Customer service
  • Maintenance of clean clinical environments
  • Coding medical procedures for insurance claims (CPT)

Work Experiences

  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Achieved improvement over 2015.
  • Assisted with accurate treatment planning.
  • Immediately informed Chiropractic Technician of any unusual or urgent circumstances in the patients' condition or environment.
  • Achieved results within a week.
  • Aided Chiropractic Technician in improving long-term recovery rates.
  • Administered therapeutic ultrasound techniques.
  • Assisted chiropractors in performing therapeutic modalities.
  • Assisted patients with post-treatment exercises at home.
  • Assisted chiropractors in demonstrating rehabilitative exercises to patients, enhancing at-home exercise compliance by 83% in ongoing treatment plans.

Summaries

  • Assisted chiropractors with therapeutic modalities.
  • Adept at developing new patient intake protocols.
  • Clear understanding of project management and process improvement as well as risk assessment training.
  • Attentive and organized Chiropractic Technician with an excellent record of maintaining sterile environments and ensuring the smooth execution of patient treatments, promoting faster recovery and higher satisfaction.
  • Aided chiropractors in improving patient outcomes.
  • Accelerated patient onboarding.
  • Within Miscellaneous, senior Chiropractic Technician and outstanding performer in risk assessment and stakeholder engagement.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Chiropractic Technician with extensive knowledge of medical policies and regulations.

Accomplishments

  • Improved billing accuracy by verifying patient records and minimizing discrepancies, reducing claim denial rates by 58%.
  • Managed clinic inventory of chiropractic supplies, ensuring all necessary materials were available and reducing backorders by 39%.
  • Worked closely with external vendors to ensure timely delivery of chiropractic supplies, reducing interruptions to care by 28% days.
  • Demonstrated superior customer service by addressing patient concerns, resulting in a 28% increase in positive feedback and repeat visits.
  • Trained new chiropractic assistants and technicians on proper treatment room sanitation and patient care protocols, reducing onboarding times by 46% days.
  • Collaborated with team of 12 in the development of initiative.
  • Conducted routine sterilization of treatment areas in adherence to local and federal health guidelines, ensuring compliance and patient safety.
  • Effectively resolved patient service issues by providing attentive care and prompt follow-up, which reduced patient wait times by 3 minutes.
  • Kept accurate and detailed patient records, contributing to a successful process with a Lean success rating.
  • Proficiently managed patient appointments using Power BI, increasing the clinic’s capacity to see more patients by 22%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • HIPAA Compliance and Patient Record Management Certifications
  • National Association of Healthcare Assistants (NAHCA)
  • Certified Rehabilitative Exercise Specialist (CRES)
  • State Chiropractic Professional Organization Ohio
  • Chiropractic Therapy Assistants Network
  • International Association of Administrative Professionals
  • Society of Human Resource Management
  • American Massage Therapy Association (AMTA)
  • American Chiropractic Association (ACA)

Certifications

  • Apple Certified Associate (ACA)
  • CPR & First Aid Certification - American Heart Association
  • Certified Specialist in Fitness Nutrition (CSFN)
  • Active Release Techniques® Certification
  • Certified Chiropractic Radiologic Technologist (CRT) - Cedar Works
  • Medical Office Assistant Certification - Ironclad Systems
  • ServSafe
  • Certified X-Ray Technician (CXT) - North Carolina
  • CompTIA A+ Technician
  • Certified Spinal Decompression Technician - Meridian

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