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Skills

  • Telecheck processing terminal experience
  • Customer service-oriented
  • Visual merchandising
  • Superior organization ability
  • Consistently meets sales goals
  • Technical aptitude
  • Standard equipment
  • MS Office
  • CyberMatrix software
  • Cash register familiarity

Work Experiences

  • Transported Salesforce to 18 months customer locations.
  • Answered product questions using up-to-date sales and store promotions information.
  • Inquired about merchandise availability at other store locations.
  • Was in charge of overseeing and directing the processing of all merchandise and shipments.
  • Greeted customers and assisted them in finding items.
  • Placed a higher value on assisting customers than on completing other routine tasks in the store.
  • Kept an eye on security and dealt with incidents calmly.
  • Kept track of display inventory, replenished it, and reorganized it based on available stock.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Handled all customer complaints professionally, putting customer satisfaction first.

Summaries

  • Ready to put 2 years of experience, strong communication, performance reporting, and project management abilities to work in a dynamic new role at Cedar Works.
  • Strong mathematical aptitude and a flexible schedule
  • Building a strong customer base and increasing repeat business is a success.
  • Creative and hardworking, with a track record of increasing sales through innovative visual displays.
  • Sales Associate who is enthusiastic, outgoing, and fashion-forward and who excels at establishing positive relationships with new and existing customers by providing superior customer service.
  • Capable of managing, coordinating, and controlling warehouse operations, such as shipping and receiving.
  • Merchandising Supervisor is a vivacious Merchandising Supervisor who is well-versed in the latest fashion trends.
  • Standard operations, team leadership, and training are all things that an experienced framework professional is familiar with.
  • Merchandising Supervisor who has a track record of consistently exceeding sales targets.
  • Devoted Merchandiser with 17 of years of experience behind the wheel and extensive knowledge of product display and delivery.

Accomplishments

  • Coordinated successful launch campaigns for Asana, increasing product awareness and driving initial sales by 31% over forecast.
  • Established a data-driven approach to product placement, which increased high-margin product sales by 63% in key store locations.
  • Analyzed sales data and optimized replenishment processes, increasing store-wide product availability by 39% while reducing stockouts.
  • Developed and updated guidelines for proper product handling during in-store resets that led to fewer damaged goods and a 85% reduction in loss.
  • Led a team in planning and setting up holiday promotions, generating an additional $6 in revenue over the previous year’s holiday season.
  • Negotiated product placement and featured displays with vendors, generating additional promotional support valued at $17.
  • Led 2-person team in reorganizing store layouts across 4 locations, ensuring visual consistency and improving customer navigation.
  • Leveraged technology such as ServiceNow to streamline day-to-day merchandising operations, improving efficiencies and reducing site visit times by 18%.
  • Executed detailed market analysis before implementing seasonal product launches, resulting in a 80% increase in margin on high-demand items.
  • Worked closely with marketing teams to develop point-of-purchase displays for procedure, resulting in 43% higher-than-average conversion rates.

Affiliations

  • International Association of Administrative Professionals
  • Certified Manager of Inventory Control (CMIC) Six Sigma
  • International Council of Nurses
  • Institute of Supply Chain Management (ISM)
  • Retail Industry Leaders Association (RILA)
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers
  • Global Retail Management Association
  • Certified Visual Merchandiser (CVM) Scrum Master
  • Project Management Institute

Certifications

  • ServSafe
  • Certificate in Retail Management - Ironclad Systems, 2021
  • Project Management Professional (PMP)
  • Certified Merchandise Planner - category, 2021
  • Retail Demand Forecasting and Pricing Certification - category, 2019
  • Salesforce
  • Certified Retail Inventory Audit Specialist - Vantage, 2015
  • Apple Certified Associate (ACA)
  • Certified Marketing Executive (CME) - procedure, 2019
  • CompTIA A+ Technician

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