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Skills

  • Time management
  • Associated Press style
  • Business correspondence
  • Problem resolution
  • Alumni engagement strategy development
  • Social media marketing
  • Cross-functional teamwork
  • Event planning
  • Donor relations
  • First Aid/CPR

Work Experiences

  • Collaborated with the development office.
  • Transported HubSpot to two years customer locations.
  • Cultivated positive funder perceptions with quarterly programs.
  • Answered 4 calls per three years to help customers with their questions and concerns.
  • Was in charge of the database and made sure that all alumni records were up to date.
  • Achieved a 84% rise in reunion attendance.
  • Collaborated with university leadership.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated closely with alumni chapters in the Pacific Northwest to develop targeted outreach strategies that boosted event participation by 72%.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Capable of overseeing all office operations, budgets, and planning in order to organize and manage initiative and method alumni events.
  • Authors speeches, press releases, and marketing materials with ease.
  • Achieved a 83% reduction in administrative hours.
  • Alumni Relations Coordinator deeply experienced in multi-region alumni management, effectively communicating across 18 geographic regions while ensuring consistent engagement outcomes. Passionate about creating cohesive alumni networks.
  • Achieved 29% uptick in alumni event registration.
  • Energetic system professional with a strong background in engineering messages and the preparation of supporting professionally written materials to improve company image.
  • By arranging for media presence, composing written documents, booking photographers, reserving event venues, and creating eye-catching graphics, meticulous in managing and carrying out special events.
  • Achieved results in three years.
  • Dedicated to learning, growing, and succeeding in Advertising.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Initiated a university-wide alumni outreach campaign that resulted in a 83% increase in alumni engagement over two years.
  • Implemented personalized alumni engagement campaigns that improved retention rates among high-value donors by 25% over three years.
  • Collaborated with team of 4 in the development of process.
  • Directed multi-channel communication strategies, achieving an open rate of 74% in alumni email newsletters.
  • Revitalized alumni newsletter design and content strategy, leading to a 29% increase in readership and alumni engagement.
  • Collaborated cross-functionally to develop an alumni recruitment initiative, yielding a 66% rise in alumni volunteerism across key university programs.
  • Managed large-scale, high-priority alumni events, including logistics coordination and talent management, resulting in a 12% attendee satisfaction rate.
  • Facilitated workshops for newly recruited alumni volunteers, achieving a 78% improvement in volunteer retention over one year.
  • Organized high-impact regional alumni outreach trips, resulting in an added 7 regional chapters and a 77% increase in overall alumni participation.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Institute for Nonprofit News (INN) Membership - Fundraising Division
  • Rotary International
  • Council for Advancement and Support of Education (CASE)
  • Professional Organization of Alumni Relations Directors (POARD)
  • Nonprofit Technology Network (NTEN) - Engaged in CRM integration discussions
  • National Association of Social Workers
  • Partnership for Philanthropic Planning (PPP)
  • Volunteer Meridian Alumni Engagement Committee
  • National Association of College and University Business Officers (NACUBO)
  • Jaycees

Certifications

  • Certified Public Accountant (CPA)
  • Certified Customer Experience Professional (CCXP) - Ironclad Systems
  • Google Certified Professional Cloud Architect
  • Alumni Engagement Data Analytics Certificate 2022, Northwind
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Digital Marketing for Nonprofits Certificate Power BI, 2016
  • Certificate in Higher Education Fundraising Summit Group, 2024
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)

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