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Skills

  • Multisite network management
  • Firewall configuration and management
  • Network support
  • Cloud-based network solutions
  • Cross-functional teamwork
  • Leadership in network project deployment
  • Bandwidth monitoring and traffic flow optimization
  • Cross-border network management
  • Security vulnerability assessment
  • Implementing failover systems

Work Experiences

  • Solved standard issues, improved operations, and provided excellent customer service.
  • Configured BGP routing protocols for 14-site locations, improving redundant network reliability and reducing failover time by 71%.
  • Achieved a 83% reduction in breach attempts.
  • Collaborated with operations to implement a VoIP solution.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Transported HubSpot to 6 months customer locations.
  • Championed the replacement of end-of-life hardware, ensuring compatibility and extending network lifespan by initiative.
  • Analyzed network logs.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Achieved secure remote access for teams.
  • Certified Network Associate skilled in merger support.
  • Adept at reducing traffic bottlenecks.
  • Clear understanding of client relations and quality assurance as well as client relations training.
  • Certified Network Associate with 11 years of experience.
  • Achieved a 58% reduction in breach attempts.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Certified Network Associate equipped with 5 years’ experience in overseeing the implementation of failover systems, mitigating downtime risks for mission-critical services.
  • Achieved network integration within 13 days post-acquisition.
  • Boosted network efficiency within two years.

Accomplishments

  • Led a project to implement a high-availability architecture using Jira, enhancing network uptime by 45%.
  • Implemented a comprehensive bandwidth monitoring solution, decreasing unnecessary data usage by 54%.
  • Streamlined the network redundancy planning process, ensuring optimal routing and load balancing for up to 15 failover scenarios.
  • Collaborated with the cybersecurity team to perform incident analysis and enhance firewall rules, reducing external threats by 16%.
  • Engineered and deployed 10 site-to-site and client VPNs across initiative, enhancing secure access for remote users by 71%.
  • Supported end-to-end deployment of multisite connections across 5 offices in standard, streamlining inter-office communications by 24%.
  • Analyzed network traffic trends and implemented a traffic-shaping strategy, reducing bandwidth overloads and cutting costs by $4/month.
  • Optimized data transmission protocols, increasing speed by 76% and reducing latency for critical inter-office communications.
  • Served as a liaison between management and technical teams to identify network areas in need of improvement, enabling proactive maintenance that reduced outages by 75%.
  • Deployed a redundant network architecture across 4 sites, improving failover protection and ensuring business continuity.

Affiliations

  • Attendee of DEF CON, working with network security professionals on minimizing vulnerability windows
  • Association for Computing Machinery
  • American Marketing Association
  • Affiliated with Internet Society (ISOC), focusing on the global impact of bandwidth consumption and traffic optimization
  • Participant in Cisco Live events, attending workshops on WAN Optimization and network architecture upgrades
  • Member of VoIP Users Conference (VUC), working on expanding Unified Communications (VoIP) solutions for enterprise environments
  • Registered member within ITIL Advisory Board, focusing on incident response improvements for network failure events
  • Active participant in ISACA, focusing on network security best practices and completion of the CISM certification
  • American Medical Informatics Association
  • Affiliated with metric Network Engineers Association, promoting advancements in scalable network infrastructures

Certifications

  • Certified Information Privacy Professional (CIPP)
  • Aruba Certified Mobility Associate (ACMA)
  • Red Hat Certified Engineer (RHCE)
  • Certified Cloud Security Professional (CCSP)
  • F5 Certified BIG-IP Administrator (F5-CA)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Cloud+
  • CompTIA Security+
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified CyberOps Associate

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