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Skills

  • Budgets
  • Credit programs
  • Customer account anomaly detection
  • Team building
  • Debt exposure analysis and reduction
  • First Aid/CPR
  • Financial statements expertise
  • System equipment
  • Credit risk
  • Credit Risk Mitigation Strategies

Work Experiences

  • Built strong relationships with internal stakeholders.
  • Collected outstanding debts totaling $14.
  • Analyzed delinquent account trends and generated actionable insights, effectively reducing arrears by 85% in 2019.
  • Analyzed delinquent account trends.
  • Conducted audits to verify compliance.
  • Analyzed credit bureaus.
  • Internal controls and government regulations were followed.
  • Assisted high-priority clients.
  • Collaborated with sales and finance departments.
  • Advised on the development of a predictive risk model.

Summaries

  • Achieved a 60% reduction in bad debts.
  • Dedicated to learning, growing, and succeeding in Accounting and Finance.
  • Accomplished Credit Support Specialist with over 8 years of expertise in supporting credit management teams. Responsible for reducing errors in credit line documentation and achieving 48% improvement in the credit decision-making process.
  • Recognized on a regular basis for outstanding performance and contributions to the Accounting and Finance industry's success.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 42% reduction in credit defaults over 7 months.
  • Collaborated to reduce bad debts by 71%.
  • Within Accounting and Finance, senior Credit Support Specialist and outstanding performer in vendor management and project management.
  • Analytical Credit Support Specialist with an eye for detail, proficient in supporting underwriting and risk management departments. Reduced credit application processing time by 27% while significantly improving client satisfaction.
  • Accelerated loan decision-making.

Accomplishments

  • Worked closely with the finance department to develop key performance indicators (KPIs) for credit operations, resulting in improved tracking and management of high-risk accounts.
  • Designed and implemented performance-driven credit risk analysis models, which contributed to a 50% reduction in delinquent accounts.
  • Led a project to automate recurring credit reviews using SAP, reducing the manual processing time by 16 hours per month.
  • Assisted senior leadership in drafting internal policies and procedures to maintain compliance with evolving industry and regulatory standards.
  • Trained new hires and team members in credit policies, procedures, and systems, increasing onboarding effectiveness by 32%.
  • Prepared detailed reports on credit line usage and risk assessment for senior management, providing actionable insights for improved decision-making and risk management.
  • Identified and mitigated risks associated with high-exposure accounts, reducing overall credit exposure by $12 over a period of 9 months.
  • Successfully managed a portfolio of 13 accounts, ensuring timely payment collections and reducing overdue balances by 63%.
  • Utilized industry-leading analytics software to perform credit risk analysis, leading to a 37% increase in early-warning detections for credit default.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Institute of Financial Operations & Leadership (IFOL)
  • Credit Report Training Institute (CRTI)
  • Society of Human Resource Management
  • International Association of Credit Portfolio Managers (IACPM)
  • Toastmasters
  • Association for Computing Machinery
  • Jaycees
  • Entrepreneur's Network Credit Specialist Forum
  • International Swaps and Derivatives Association (ISDA)
  • Risk Management Association (RMA)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Certified Business Credit Analyst (CBCA) from The Corporate Finance Institute (CFI)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • Credit Risk Certification (CRC) from Risk Management Association (RMA)
  • Collections and Credit Risk (CCR) Certification from Brightline
  • Moody's Certificate in Credit Analysis - 2015
  • Credit and Collections Specialist Certification Course - Microsoft Excel
  • Certified Risk-Based Auditor (CRBA) from Ironclad Systems

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