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Skills

  • Client specifications management
  • Knowledge of production safety protocols
  • Cost reduction strategies (e.g., waste reduction by 47%)
  • Customer service
  • Relationship development
  • Project organization
  • Preventive maintenance
  • Team building
  • Customer service excellence
  • Communications

Work Experiences

  • Kept supervisors up to date on production activities by documenting completed work, including work volumes, materials used, and any incidents or time lost.
  • Collaborated with local businesses.
  • Achieved a 43% increase in repeat business.
  • Delivered high-quality end products.
  • Collaborated with the marketing team to create impactful visual designs for print campaigns, helping to generate 56% more leads for clients.
  • Delivered custom marketing solutions.
  • Assisted in the implementation of standard, reducing administrative errors in processing print orders by 82% and improving team efficiency.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Oversaw the delivery of standard project by system team, which resulted in program.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Adept at mentoring new hires in safety protocols.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved a 70% increase in customer retention.
  • Aligned with each customer's vision and branding.
  • Attempt to fill the role of Copy and Print Specialist and apply 17 years of relevant experience toward meeting company needs and exceeding targets.
  • Adept at managing high-pressure print environments.
  • Achieved a 75% increase in return customer orders.
  • Achieved on-time delivery for 69% of large-scale print orders.
  • Contributed to project success.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked directly with design teams to ensure color accuracy and print specifications met corporate standards for program.
  • Utilized method to accurately track job progress, improving communication between sales and production by 82%.
  • Boosted operational efficiency by training staff on Workday, achieving a 17% improvement in print output and workflow accuracy.
  • Led the integration of metric into existing print infrastructure, resulting in a 22% increase in output capacity.
  • Documented and resolved process which led to category.
  • Revamped existing workflow, decreasing print job transfer time between departments by 58% while reducing overall production costs.
  • Initiated a successful recycling program in the print department, reducing material waste by 69% and promoting company sustainability goals.
  • Reduced paper wastage by 67% by optimizing print setups and calibrations across multiple printers.
  • Instituted safety procedures for working with heavy printing machinery, maintaining a zero-incident record over 16 years.

Affiliations

  • Jaycees
  • Association of Independent Printing Suppliers (AIPS)
  • Society of Women Engineers
  • National Association of Printing Ink Manufacturers (NAPIM)
  • Volunteering with MakerSpace for digital printing workshops
  • Rotary International
  • Project Management Institute
  • American Society of Safety Professionals
  • Conference presenter at Print 2.0 Summit in 2022
  • Active participant in local Chamber of Commerce Columbus

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Digital Asset Management (DAM) Certification – Meridian
  • HP Print Specialist Certification – HP Inc.
  • First Aid/CPR Certified
  • OSHA General Industry Safety and Health Certification 2022
  • Customer Experience Certification (CEC) – Ironclad Systems
  • Certified Print Planner (CPP) – Harbor & Co.
  • Google Analytics Certification - Google
  • Certified Public Accountant (CPA)

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