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Skills

  • Designing for production and manufacturing efficiency
  • Budget management and cost reduction strategy
  • Advanced visual storytelling methods
  • Project organization
  • High-converting design strategy
  • Communications
  • Client presentations and stakeholder communication
  • Metric equipment
  • HTML/CSS design skills for digital platforms
  • Fashion design

Work Experiences

  • Collaborated with cross-functional teams.
  • Achieved a contract renewal worth $7.
  • Collaborated with the product development team.
  • Conducted market research analysis to inform design trends, resulting in a 50% increase in customer inquiries for Microsoft Excel.
  • Collaborated with cross-functional teams, including marketing, engineering, and product management, to create cohesive brand messages for high-profile clients.
  • Delivered production-ready graphics in HTML and CSS for all marketing assets.
  • Achieved increased user satisfaction in 2018.
  • Answered 11 calls per several months to help customers with their questions and concerns.
  • Collaborated with external agencies.
  • Achieved a 40% boost in mobile user retention.

Summaries

  • Within Miscellaneous, senior Senior Design Associate and outstanding performer in cross-functional collaboration and process improvement.
  • Adept at mentoring junior designers.
  • Excellent interpersonal, self-promotion, and active listening skills.
  • Aligned designs with user expectations and business goals.
  • Achieved cost reductions by up to 82%.
  • From conception to completion, adept at managing and coordinating category projects.
  • Achieved faster deliverables.
  • Achieved a 30% reduction in project delivery times.
  • Achieved cost reduction through process optimization and resource allocation.
  • Working knowledge of method and initiative.

Accomplishments

  • Introduced key accessibility features (including screen reader support, high-contrast modes) into web designs, ensuring compliance with WCAG 2.1 guidelines.
  • Led team responsible for website redesign, boosting site traffic by 22% within 6 months post-launch.
  • Collaborated with front-end developers to deliver responsive HTML/CSS designs that improved cross-platform performance by 41%.
  • Secured President's Club for excellence in product design, positioning the company as a leader in innovation within the industry.
  • Established a design mentorship program that improved overall design capabilities within the team and reduced churn rate among junior designers by 33%.
  • Conducted user acceptance testing alongside the UX research team, integrating real-time feedback to improve usability across SAP.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 15 in the development of procedure.
  • Led customer design research initiatives, resulting in 7 new product enhancements based on user feedback.
  • Completed Six Sigma to improve technical design skills, leveraging the knowledge on key projects to boost client satisfaction.

Affiliations

  • Association for Computing Machinery
  • Lions Club
  • Certified Product Design Specialist, Product Development and Management Association (PDMA), program
  • Board Member, Global Design Innovators Forum, 2015-2024
  • Member, Association for Computer-Aided Design in Architecture (ACADIA)
  • Certified Adobe Creative Suite Expert, Microsoft Excel, standard
  • Volunteer Design Lead, Habitat for Humanity, method, 2022-2019
  • Volunteer, Design Review Board for Public Spaces Initiative – Denver 2017
  • American Society of Safety Professionals
  • Member, Digital Design Ethics Council

Certifications

  • ServSafe
  • CompTIA Security+
  • Interaction Design Foundation (IxDF) Certification – Design Thinking
  • Certified SAFe® Product Manager/Product Owner
  • InVision Certified Product Design Specialist
  • Apple Certified Associate (ACA)
  • Design Leadership Certification by method
  • Axure RP Advanced Prototyping Certified
  • Certified Digital Design Professional (CDDP) from Brightline
  • Certified Web Designer (CWDSA) by Ironclad Systems

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