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Skills

Expense oversight and compliance
Database administration
Data Management
Conflict resolution and mediation
Presentation design
Data-driven decision making
Staff management
ERP System Management
Business operations
Team building

Work Experiences

Automated the invoice and vendor payment system.
Aligned schedules with department heads.
Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities on risk assessment and stakeholder engagement.
Achieved a 77% reduction in overhead costs.
Collaborated with department heads.
Built strong relationships with stakeholders.
Was in charge of the supervisor's schedule and appointments, as well as streamlining the scheduling process.
Achieved a 58% reduction in processing errors.
Boosted output efficiency by 65%.
Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.

Summaries

Commended for consistently driving team success through strict adherence to company procedures and effective employee training.
Achieved a 54% improvement in operational coordination.
Costs were consistently reduced while profits were increased.
Achieved operational excellence.
To meet project objectives, prioritize projects and multitask effectively.
Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.
Team player who is methodical and detail-oriented and has expertise in workflow optimization.
Accomplished Production Office Manager focused on optimizing office workflows and increasing team productivity. Achieved significant improvements in operational efficiency with a 41% decrease in paperwork processing time.
Excellent communicator and project manager with expertise in day-to-day operations, workflow improvements, and customer service.
Looking for a management position with a company in the Miscellaneous sector.

Accomplishments

Documented and resolved method which led to initiative.
Utilized Salesforce to automate repetitive tasks in payroll, reducing processing times by 5 hours per week.
Led office in achieving PMP compliance, improving safety standards and reducing workplace incidents by 15%.
Resolved product issue through consumer testing.
Orchestrated the seamless integration of 6 new software tools, enhancing office-wide productivity and reducing task redundancy by 54%.
Designed a resource allocation system for equipment and personnel across 9 shifts, decreasing scheduling conflicts and cutting overtime by 81%.
Revised inventory control processes, cutting re-order errors by 47% and improving stock availability across departments.
Directed cross-functional project teams to meet production office deadlines ahead of schedule, leading to a 42% increase in client satisfaction.
Executed an office reorganization project that reduced equipment clutter and improved workspace utilization by 35%.
Devised budget optimization strategies that cut annual office expenses by 36% while maintaining operational effectiveness.

Affiliations

American Medical Informatics Association
Alumni, standard - Bachelor of Business Administration (BBA), system
Project Management Institute
Attendee, Production Efficiency and Control Symposium, 2015 - Phoenix
Society of Women Engineers
Certified in Production and Inventory Management (CPIM), American Production and Control Society (APICS) 2019
International Association of Administrative Professionals
Association for Computing Machinery
Freemason
Active Participant, Workflow Automation & Process Management Forum, 2015

Certifications

Facilities Management Professional (FMP) - International Facility Management Association (IFMA)
Certified Business Analysis Professional (CBAP)
Apple Certified Associate (ACA)
Workplace Conflict Resolution Certification - Cedar Works
Certified Office Ergonomic Evaluator Specialist (COES) - Back School of Atlanta
CompTIA A+ Technician
Microsoft Office Specialist (MOS) Certification metric
SHRM Certified Professional (SHRM-CP)
Change Management Certification – Prosci
Advanced Reporting and Dashboards Certificate - Adobe Creative Suite

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