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Skills

  • Disruptive passenger management
  • Behavioral analysis for high-risk individuals
  • Criminal investigations
  • Cross-functional security team coordination
  • Customer service
  • Advanced luggage inspection techniques
  • Dispatch
  • Checkpoint efficiency optimization
  • Criminal law
  • Category communication

Work Experiences

  • Analyzed checkpoint bottlenecks.
  • Achieved results in 2024.
  • Assisted in optimizing shift coverage schedules.
  • Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors.
  • Patrolled the interiors of buildings and the grounds of the facility to identify and deter threats to assets.
  • Provided first aid to injured and ill people while also alerting paramedics for further assistance.
  • Activated the security alarm system, which will notify emergency responders in the event of a dangerous or life-threatening situation.
  • Performed CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Prepared regular written logs and incident reports for distribution to Airport Security Agent at the end of each shift.

Summaries

  • Award-winning Airport Security Agent.
  • In extreme weather conditions, consistently works flexible hours.
  • Adept at using Closed Circuit TV systems.
  • Building patrols, securing entrances and exits, and keeping visitors under constant surveillance are all skills that a talented security professional possesses.
  • In emergency response and evaluation procedures, makes use of excellent listening and service skills.
  • Airport Security Agent with 17 years of successful strategic planning and process improvement experience.
  • Adhered to all federal safety protocols.
  • Demonstrated ability to learn new procedures and policies while adhering to strict guidelines by employing defensive tactics.
  • Addressed potential risks.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Led a risk assessment team to mitigate security vulnerabilities, contributing to an increase in overall airport safety metrics by 50% in 2020.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Regularly performed system inspections, decreasing equipment downtime by 29%, thus ensuring uninterrupted checkpoint operations.
  • Proactively led training simulation programs, increasing screening accuracy by 76% and ensuring employee readiness in real-world threat scenarios.
  • Developed and implemented a digital ID verification system that reduced human error by 35% during the passenger screening process.
  • Collaborated with airline personnel to handle security-related incidents and minimize impact on on-time departures, maintaining 63% customer satisfaction.
  • Utilized behavioral profiling techniques to identify potential threats, preventing 18 security breaches during method.
  • Reduced false alarm rates by 51% by recalibrating luggage scanners in collaboration with maintenance staff, ensuring compliance with PMP standards.
  • Trained 17 new hires on proper use of screening equipment, leading to a 29% reduction in equipment-related delays.
  • Ensured compliance with TSA guidelines through random bag screening, maintaining consistent adherence rates above 45%.

Affiliations

  • Airport Law Enforcement Agencies Network (ALEAN)
  • Enhanced Passenger Screeners (EPS) Security Certification
  • Project Management Institute
  • Certified Aviation Security Professional (CASP) from program
  • Society of Human Resource Management
  • Jaycees
  • Association of Information Technology Professionals
  • Multilingual Security Agent Certification by standard
  • Transportation Security Officer E-Learning Program Participation
  • Transportation Security Clearinghouse (TSC) Affiliation

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Federally Accredited Screening Officer Certification category
  • Certified Public Accountant (CPA)
  • Certified Protection Officer (CPO) Lakeside Partners
  • Certified Airline Security Professional (CASP)
  • First Aid/CPR Certified
  • Access Control and Biometric Screening Certification
  • Cargo and Mail Screening Certification Meridian
  • Certified Security Compliance Officer (CSCO)
  • SHRM Senior Certified Professional (SHRM-SCP)

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