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Skills

  • Product testing
  • Interpersonal and written communication
  • Extremely organized
  • Strong verbal communication
  • Report writing
  • Relationship development
  • Process implementation
  • Commercial driving
  • Team Leadership
  • Risk management processes and analysis

Work Experiences

  • Got better.
  • Established
  • Ensured
  • In charge of day-to-day operations and equipment maintenance in the program department.
  • Followed established routes with the help of maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Worked with the parts department to get the parts I needed.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Measured yardage and looked for stray golf balls.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.

Summaries

  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Pragmatic
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Customer service specialist with 2 years of procedure experience who is dedicated and detail-oriented.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Dedicated to learning, growing, and succeeding in Transportation.
  • Dependable
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Engaging School Bus Operator with the ability to communicate and assist customers with menu selections.

Accomplishments

  • Volunteered to cover additional routes during holidays and peak periods, ensuring uninterrupted student transportation services without delays.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Recognized by school district in 2021 for exemplary child passenger safety procedures, receiving the Employee of the Year.
  • Led professional development for peers on conflict de-escalation skills, which reduced onboard incidents by 47%.
  • Continuously engaged in defensive driving techniques, earning a perfect safety inspection record for 14 consecutive months in 2018.
  • Awarded initiative for accident-free driving and adherence to safety protocols across 2 miles of service in 2016.
  • Trained 4 new School Bus Operators on safety protocols, bus mechanics, and passenger management, contributing to a 54% decrease in accidents.
  • Played a critical role in ensuring student safety by adhering to Child Check-In/Check-Out protocols, achieving a 35% reduction in students being left on the bus.
  • Collaborated with fleet maintenance teams to ensure timely repair reports, reducing vehicle downtime by 29% over 6 months.
  • Enhanced training content with state-mandated updates for driver certifications, increasing compliance passing rates by 68% over the past year.

Affiliations

  • American Bus Association (ABA)
  • Local Union for School Bus Operators method
  • American Medical Informatics Association
  • Jaycees
  • Passenger Management Certification Georgia
  • Commercial Vehicle Safety Alliance (CVSA)
  • American Marketing Association
  • National Safety Council Defensive Driving Certification
  • Student Transportation of America Safety Council
  • Professional School Bus Driver Training Program (State-Level Training)

Certifications

  • Project Management Professional (PMP)
  • Safe Routes to School Certification Program
  • DOT Compliance Training for School Bus Drivers
  • Advanced Defensive Driving Techniques Certification
  • First Aid and CPR Certification
  • State-Specific School Bus Driver Instructor Certification
  • Driver Improvement Program (DIP) Certification by Northwind
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Traffic Incident Management (TIM) Responder Certification

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