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Skills

  • First Aid/CPR
  • Competency Mapping
  • Behavioral learning outcomes assessment
  • Employee Performance Improvement Strategies
  • Gamification in learning programs
  • ADDIE expertise
  • Data-driven learning program evaluation
  • Staff development plans
  • Problem resolution
  • Process evaluation and enhancement

Work Experiences

  • Upper management was informed of all learning and performance objectives, schedules, and training assessments.
  • Collaborated with HR and management.
  • Achieved results in Raleigh within six months.
  • Collaborated with HR and management to redesign performance appraisals, linking results more closely with training outcomes and improving transparency by 18%.
  • Achieved a 33% improvement in training completion rates.
  • Used my adult learning and performance expertise to evaluate work-related behavioral and ability issues.
  • Tested all training software and hardware prior to beginning training programs.
  • Achieved a 42% improvement in operational efficiency.
  • Achieved a 39% reduction in administrative workload.
  • Co-created industry-specific learning seminars.

Summaries

  • Effective at leading classes on a variety of subjects.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved measurable knowledge retention improvements of 67%.
  • Achieved 15% faster technology adoption.
  • Achieved a 16% increase in organizational performance.
  • Achieved a 57% reduction in time-to-productivity.
  • Achieved 34% increases in training completion rates.
  • Adept at authoring and standardizing corporate eLearning guidelines across 16 departments, cutting development time by 67% and improving consistency.
  • Achieved improvements in leadership capabilities.

Accomplishments

  • Spearheaded content curation strategies for learning resources, leading to a 44% reduction in time-to-competency for new hires.
  • Analyzed learning outcomes using advanced analytics, increasing course completion rates by 39%.
  • Designed and launched a mentorship program that boosted internal promotions by 77% across multiple departments.
  • Partnered with HR to revamp performance appraisal systems, improving training alignment and transparency by 81%.
  • Implemented a digital badging system to recognize skill achievements, increasing learner engagement by 47%.
  • Optimized multimedia e-learning courses, seeing a 16% boost in participation and engagement.
  • Applied data-driven insights to customize development plans for 15 employees, increasing engagement by 21%.
  • Reduced reliance on external training vendors by building in-house content, saving 84% in annual training costs.
  • Streamlined training delivery systems using analytics tools, reducing training costs by 84% annually.
  • Leveraged AI-driven learning tools to personalize training paths, resulting in 46% improved employee development outcomes.

Affiliations

  • Rotary International
  • American Medical Informatics Association
  • American Marketing Association
  • American Society for Training and Development (ASTD)
  • Toastmasters
  • CIPD - Chartered Institute of Personnel and Development
  • Organization for Education Technology and Curriculum
  • World Federation of Training and Development Associations (WFTDA)
  • Society for Organizational Learning (SoL)
  • Learning and Performance Institute (LPI)

Certifications

  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Digital Transformation in Education - metric
  • Agile Learning and Development Practitioner (ICP-ALP) - standard
  • Virtual Instructional Design Specialist Certification - Northwind
  • Associate Professional in Talent Development (APTD) - process
  • Certified Performance and Learning Consultant - metric
  • Certified Training and Development Professional (CTDP) – Institute for Performance and Learning
  • Salesforce
  • Learning Experience Design (LXD) Certification - metric

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