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Skills

  • Prescription tracking accuracy improvement
  • Conflict resolution with internal and external stakeholders
  • Verifying inventory
  • Leadership during compliance inspections
  • Overseeing pharmacy operations
  • Clinical collaboration with physicians and nurses
  • Prescription processing optimization
  • Interpreting orders
  • Hydration fluids
  • Recall monitoring

Work Experiences

  • Counseled patients on drug interactions and side effects, as well as proper dosing and storage.
  • Achieved Innovation Award for customer service excellence.
  • Administered vaccines to patients in order to protect them from communicable diseases.
  • I've attended a number of health-related conferences and seminars.
  • Achieved a 56% reduction in errors.
  • Looked at prescribing patterns to keep track of patient compliance and avoid overuse.
  • Increased my focus on pharmacy's comprehensive health services by administering immunizations and providing patient consultations.
  • Reviewed and monitored patient medication files and lab data in a hospital setting.
  • Used client relations and quality assurance to keep confidential financial and patient information safe to reduce the risk of data breaches.
  • Monitored the dispensation of controlled substances, including method and system through careful oversight and project management.

Summaries

  • Interim Pharmacy Manager is a hardworking and dependable Interim Pharmacy Manager who excels at strategic planning and process improvement.
  • Client relations in standard settings and budget management in team leadership settings.
  • Certifications in Six Sigma and Scrum Master.
  • Dedicated to ensuring regulatory compliance and data accuracy.
  • OSHA certified
  • Client relations and team leadership provide dynamic skills in medication dispensing.
  • Communicative and team-oriented, with Tableau expertise.
  • Use basic Mandarin skills to communicate effectively with framework immigrant populations.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Experienced pharmacist with 10 years of reviewing prescriptions, processing, and dispensing medications.

Accomplishments

  • Initiated advanced prescription reviews with physicians, which resulted in a 53% reduction in contraindication cases and improved patient safety.
  • Raised pharmacy productivity by 59% through seamless task reallocation between pharmacists and pharmacy technicians.
  • Introduced staff education programs, resulting in an 54% improvement in prescription accuracy and patient safety standards.
  • Improved community outreach programs for flu vaccinations and other preventive medications, contributing to a 85% increase in public health engagement.
  • Worked closely with insurance providers to streamline claims processes, reducing the time for claim approvals by 54%.
  • Managed budget efficiently, resulting in a 54% reduction in operational costs without compromising on the quality of pharmacy services.
  • Facilitated the integration of a new electronic prescription system that decreased patient waiting times by 17 minutes per visit.
  • Collaborated with human resources to implement a telehealth service, boosting remote consultation services for high-risk patients by 74%.
  • Negotiated supplier contracts, achieving a 34% reduction in the cost of essential medications while ensuring consistent stock availability.
  • Developed a robust inventory management system that cut down stock shortages and out-of-stock incidents by 45% over 4 months.

Affiliations

  • Member, National Community Pharmacists Association (NCPA), keeping abreast of independent community pharmacy trends and challenges.
  • Treasurer, State Pharmacy Leadership Society, responsible for overseeing the society's budget and advocating for pharmacy students’ education.
  • Certified Medication Therapy Management Specialist, ensuring optimization of medication use to improve patient outcomes.
  • Volunteer Committee Member, American Society of Health-System Pharmacists (ASHP), contributing to discussions on pharmacy operations management and compliance.
  • Attended the Pharmacy Quality Alliance (PQA) Leadership Summit, focusing on improving medication use quality and safety.
  • Member, Academy of Managed Care Pharmacy (AMCP), focusing on health outcomes to improve quality and access to medications.
  • Completed Immunization Certification, enabling the direct administration of vaccines within the pharmacy to 14% of patients.
  • Active nurse-pharmacist collaboration lead as a member of the American Nurses Association (ANA), improving interdepartmental patient care standards.
  • Member, Certified Pharmacy Regulatory Specialist (CPRS) program, demonstrating expertise in regulatory compliance within the pharmaceutical field.
  • RPh license holder in Colorado, maintaining good standing and compliance with all continuing education requirements since 2017.

Certifications

  • Pharmacy Informatics Certificate by Lakeside Partners
  • Certified Public Accountant (CPA)
  • Certified Specialty Pharmacist (CSP)
  • Lean Six Sigma Green Belt for Healthcare Professionals
  • SHRM Certified Professional (SHRM-CP)
  • Anticoagulation Therapy Management Certification by standard
  • Risk Management Certification for Pharmacy Professionals
  • Microsoft Certified Systems Engineer (MCSE)
  • Essential Skills for Managing and Leading the Pharmacy (by Summit Group)
  • Advanced Principles of Sterile Medication Compounding Certification

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