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Skills

  • Critical thinking
  • Organization
  • Training oversight
  • Relationship development
  • Schedule management
  • Problem resolution
  • Asset protection and shrinkage reduction
  • Cross-functional team leadership
  • Security officer development
  • Policy development

Work Experiences

  • Achieved a 71% reduction in shrinkage.
  • Contributed to a 4% increase in customer satisfaction year-over-year.
  • Improved resource planning and allocation by organizing security and administrative programs, business management operations, and inventory control.
  • Created perimeter security plans for major events.
  • Worked in high-pressure, high-risk environments while maintaining exceptional security program, strategy, and plan standards.
  • Achieved a 65% reduction in asset losses.
  • Achieved a safety compliance audit score of 9%.
  • Achieved results within the first 10 months post-implementation.
  • Boosted team performance by 74%.
  • Enforced perimeter security plans.

Summaries

  • Boosted asset security.
  • Collaborative Watch Supervisor focused on creating cross-functional partnerships to enhance crisis management, reducing incidents like theft and vandalism by 78%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved Innovation Award for operational excellence.
  • Watch Supervisor with 17 years of successful budget management and strategic planning experience.
  • Boosted audit accuracy.
  • Security Manager with administrative department management, team leadership, and security planning experience.
  • Balanced multiple priorities.
  • Both employees and visitors should be aware of company requirements, behavior markers, and signs of suspicious activity.
  • Alert Security Professional with a track record of providing outstanding leadership and performance in initiative and standard security.

Accomplishments

  • Supervised incident investigations, prepared final reports, and recommended corrective actions, leading to 85% reduction in repeat incidents.
  • Optimized scheduling of security personnel to improve coverage by 16% and reduce yearly overtime expenses by $6, positively impacting the operational budget.
  • Reduced property damage claims by 34% within two years by employing predictive analytics and risk assessment tools.
  • Developed and delivered specialized training programs that enhanced team response capability during high-pressure situations by 34% compared to previous periods.
  • Documented and resolved process which led to initiative.
  • Enhanced incident response training for staff members, leading to 48% faster conflict resolution and a reduction in on-site injuries.
  • Spearheaded security for large-scale events, including real-time monitoring of surveillance systems covering over 16 event attendees, leading to safe and incident-free experiences.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with upper management to design a comprehensive access control strategy, effectively reducing unauthorized entries by 39% across key locations.
  • Collaborated with team of 13 in the development of process.

Affiliations

  • Member, Association of Public-Safety Communications Officials (APCO)
  • Mentor, Emergency Management Association of Seattle
  • Certified Member, National Emergency Number Association (NENA)
  • Member, U.S. Department of Homeland Security Protective Security Advisor Program
  • Affiliated Member, International Security Management Association (ISMA)
  • Board Member, Security Industry Association (SIA)
  • Certified Member, Security Industry Association’s Women in Security Forum
  • Member, International Association of Chiefs of Police (IACP)
  • Active Participant, FEMA's National Incident Management Assistance Teams (IMAT)
  • Member, Public Safety Communications Leadership Council

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Advanced Security Operations Certificate - ASIS International
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP)
  • Certified Disaster Recovery Engineer (CDRE) - Mile2
  • First Aid/CPR Certified
  • Certified Public Accountant
  • Certified Crisis Communications Specialist - International Crisis Management Conference (ICMC)
  • Certified Protection Professional (CPP) - ASIS International

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