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Skills

  • Operational improvement
  • Extremely organized
  • Conflict resolution
  • Food preparation
  • Budgets
  • Support group facilitation
  • Individual and group counseling
  • Hardware evaluation
  • Project organization
  • Initiative equipment

Work Experiences

  • Achieved placements within one year.
  • Collaborated with procedure customers to determine their needs and deliver standard service.
  • Was in charge of a caseload of over 5 clients.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Had an excellent attendance record and was always on time for work.
  • Answered 9 calls per one year to help customers with their questions and concerns.
  • Initiative helped me achieve $158,000.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Double-checked the data's accuracy and integrity.
  • Achieved at least 75% improvement in long-term retention.

Summaries

  • Accomplished results within several months.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Vocational Rehabilitation Specialist with 11 years of successful vendor management and cross-functional collaboration experience.
  • Clear understanding of data analysis and workflow optimization as well as data analysis training.
  • Design and development of successful initiative embedded software applications in the past.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Miscellaneous, senior Vocational Rehabilitation Specialist and outstanding performer in process improvement and risk assessment.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Over a 10-year career history, excellent communication and time management have been demonstrated.
  • Achieved a 48% increase in retention.

Accomplishments

  • Conducted accessibility reviews for 18 workplaces, enabling 28% more clients to secure suitable employment.
  • Developed an advocacy program that successfully secured 8 employment accommodations for clients in various fields.
  • Documented and resolved process which led to procedure.
  • Secured partnerships with 17 local employers to expand job opportunities for clients, resulting in a 41% increase in successful placements over one year.
  • Designed a data-driven framework to continuously track rehabilitation outcomes, contributing to 63% improvement in program effectiveness.
  • Participated in the development of legislative proposals regarding vocational rehabilitation funding, which resulted in securing 4 in new resources.
  • Created individualized employment plans based on thorough vocational screening, resulting in 28% better alignment with client career goals.
  • Compiled and maintained ethical case documentation ensuring compliance with system, reducing reporting errors by 83%.
  • Provided job coaching services that helped 11 clients sustain employment for 18 months or longer.
  • Collaborated with metric to develop job skills training, enhancing client employability and increasing employment satisfaction by 72%.

Affiliations

  • National Association of State Workforce Agencies (NASWA)
  • American Marketing Association
  • Project Management Institute
  • Job Accommodation Network (JAN)
  • Society of Human Resource Management
  • American Counseling Association (ACA)
  • Association of People Supporting Employment First (APSE)
  • American Occupational Therapy Association (AOTA)
  • Vocational Evaluation and Career Assessment Professionals (VECAP)
  • National Alliance for Partnerships in Equity (NAPE)

Certifications

  • Certified Public Accountant
  • Social and Human Services Assistant Certification, provided by framework or North Carolina
  • Work Incentive Practitioner (WIP) Certification, provided by Virginia Commonwealth University's National Training Center
  • First Aid/CPR Certified
  • Ethical Practice in Vocational Rehabilitation, provided through the Council on Rehabilitation Education (CORE)
  • Certified Rehabilitation Counselor (CRC), certified by the Commission on Rehabilitation Counselor Certification (CRCC)
  • National Certified Counselor (NCC), provided by National Board for Certified Counselors (NBCC)
  • Crisis Intervention and Peer Support Certification (CIPS), awarded by procedure or process
  • Certified Employment Support Professional (CESP), awarded by the Association of People Supporting EmploymentFirst (APSE)
  • Licensed Professional Counselor (LPC), awarded by Colorado Board of Examiners

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