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Skills

  • Negotiation and contract management
  • Cross-functional team collaboration
  • Client Retention Strategies
  • Trained in consumer marketing
  • Territory management
  • Customer loyalty programs
  • Merchandise Display Optimization
  • Marketing strategy alignment
  • Product launch execution
  • Competitive market analysis

Work Experiences

  • Used sales presentations to communicate product quality and market comparisons.
  • Averaged 11 sales calls closed each quarter.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Organized promotional events and interacted with the community to increase sales volume.
  • Met with Large Store Account Managers one-on-one to identify selling roadblocks and provided advice, including risk assessment, on how to best address them.
  • Implemented ServiceNow to streamline standard procedures and system tasks.
  • Created and implemented new business opportunities using strategic networking strategies.
  • Increased sales volume by introducing new retailers to the product line, such as warehouse clubs and natural food chains.
  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.

Summaries

  • Large Store Account Manager with 18 years of successful data analysis and project management experience.
  • Accomplished results within the first 13 months.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved Excellence Award for highest sales in 2018.
  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Dedicated to streamlining processes while maximizing employee potential.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • By providing support and attentive service, I am diligent in building and retaining accounts.
  • Adept at aligning sales and technical goals.
  • Skilled in budget management and capable of streamlining daily activities to increase productivity and sales.

Accomplishments

  • Devised and implemented budget-friendly promotional strategies that resulted in 83% growth in large-store revenue.
  • Led method cross-departmental workgroups to analyze inventory turnover, achieving a 15% reduction in obsolete stock.
  • Established performance benchmarks for 6 store managers, leading to an improvement of 27% in overall store productivity.
  • Improved product display quality across the Pacific Northwest stores, leading to a 70% uptick in sales specifically for high-margin items.
  • Utilized CRM software to better track account progress and identified opportunities, increasing deal closures by 52% over three years.
  • Reduced operational costs by 77% through the integration of inventory management best practices across 13 stores.
  • Secured incremental sales of 10 by implementing a holiday seasonal promotion strategy across 12 key accounts.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Exceeded sales targets for 2022 by 26%, focusing on product assortment optimization and in-store promotions.

Affiliations

  • American Association of Inside Sales Professionals (AA-ISP)
  • National Association for Retail Marketing Services (NARMS)
  • National Retail Federation (NRF)
  • Council of Supply Chain Management Professionals (CSCMP)
  • Retail Merchandising and Marketing Association (RMMA)
  • International Council of Nurses
  • American Medical Informatics Association
  • Association for Retail, Commerce, and Merchandising Professionals
  • Promotion Optimization Institute (POI)
  • Consumer Goods Technology Advisory Board

Certifications

  • Salesforce
  • Professional Certificate in Market & Business Development - system
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Certificate in Sales and Contract Management - method
  • Certified Public Accountant
  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)
  • CompTIA Security+
  • Data-Driven Marketing Certification - metric
  • Certificate in Retail Asset Protection - LPF Certification

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