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Skills

  • Recruitment
  • MS Office
  • Organization
  • Data entry
  • Safe food handling
  • Process improvement
  • Hardware evaluation
  • Client relationship management
  • Staff development
  • Risk management processes and analysis

Work Experiences

  • Achieved a 22% reduction in over-pouring.
  • Inspired employees to work at their highest levels of efficiency and quality.
  • Achieved alignment on the beverage plan.
  • Increased quality assurance by performing frequent line checks.
  • Collaborated with event planners and kitchen staff to create tailored beverage pairings for banquets, contributing to an Excellence Award-winning dining experience.
  • Was in charge of coordinating and organizing all of the restaurant's inventory.
  • Boosted customer satisfaction.
  • Collaborated with accounting and procurement teams.
  • Achieved a 79% decline in over-pouring issues.
  • Contributed to a cohesive service environment.

Summaries

  • Assistant Beverage Manager is a dedicated and hardworking Food and Beverage food service director with 17 years of experience.
  • Costs were consistently reduced while profits were increased.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Assistant Beverage Manager is a multi-talented Assistant Beverage Manager who is consistently rewarded for planning and operational improvements.
  • Exceptional budget management resulted in a savings of 13% in several months.
  • Strengths in quality assurance and vendor management backed up by Food and Beverage training.
  • Standard are well-understood.
  • The team leader was primarily responsible for training staff and resolving issues related to kitchen efficiency, inventory, and customer satisfaction.
  • Trained in food preparation and handling, inventory management, and customer service.
  • Outstanding leader with excellent communication and conflict-resolution skills.

Accomplishments

  • Trained
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Built comprehensive beverage cost structures which helped the company maintain a liquidity ratio of system during high sales seasons.
  • Resolved
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Coordinated beverage selection for over 7 private events annually, maintaining a 71% approval rating from clients and achieving budget targets.
  • Collaborated with the executive chef on seasonal food and beverage pairings which boosted banquet sales by 23% in framework.
  • Solved
  • Collaborated with team of 3 in the development of method.

Affiliations

  • Member of the United States Bartenders' Guild (USBG), participating in national mixology competitions and educational seminars.
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • Freemason
  • Rotary International
  • Volunteer at Taste of Atlanta, directing beverage service logistics for a large-scale food and beverage festival.
  • Project Management Institute
  • Certified by the National Restaurant Association (NRA) for Beverage Alcohol Training 2023.
  • Graduate of the Cicerone Certification Program, increasing beer knowledge and integrating high-quality craft beers into beverage menus.

Certifications

  • Certified Bar and Beverage Manager, Brightline
  • Certified Hospitality Beverage Executive (CHBE), Summit Group
  • Food Handler's Permit for Beverage Service, 2020
  • Distilled Spirits Knowledge Certification, Ironclad Systems
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Protection Officer (CPO)
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Wine Program Manager Certification, Vantage

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