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Skills

  • Multidisciplinary team collaboration
  • Healthcare Policy Knowledge
  • Funding proposal development
  • Healthcare delivery
  • Health technology integration
  • Individualized Care Planning
  • Policies and procedures
  • Caseload management
  • Acute and rehabilitative care
  • Comfort care and palliative management

Work Experiences

  • Promoted capital components of various procedure rates by identifying and implementing strategies to improve current residential facilities.
  • Was in charge of a team of pharmacy technicians, interns, and support personnel.
  • Collaborated with physicians, therapists, and social workers to develop comprehensive geriatric health plans, improving participation in preventative care by 19%.
  • Provided training to pharmacy interns as well as newly hired technicians.
  • Oversaw daily operations at a facility that cared for more than 18 people.
  • Increased revenue by more than $11 between 2023 and 2024.
  • Created policies to align procedures with nursing home strategic initiatives and ensured that I followed all statutory, regulatory, state, and federal regulations.
  • Adjusted care schedules to ensure compliance with state regulations.
  • Attended one year meetings with department heads to discuss census data, admissions, and resident discharges.
  • Added services like process, framework, and process to diversify the facility's offerings.

Summaries

  • Effective at increasing revenue, team productivity, and policy compliance in order to keep the facility running at a profitable and sustainable level.
  • Expert in standard with a strong aptitude for launched and coordinated.
  • Knowledge of SAP in depth, as well as team leadership and vendor management abilities.
  • Procedure and program have a proven track record.
  • Strong technical skills and experience in cross-functional collaboration.
  • Strategic thinker with expertise in strategic planning.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Data analysis in metric settings and data analysis in workflow optimization settings.
  • Established Pharmacy Manager with experience working with people of all ages and personalities, as well as knowledge of regulatory requirements.
  • Motivating leader who has built and managed standard teams in the past.

Accomplishments

  • Enhanced caregiver-client communication by implementing video consultations, leading to improved care oversight and satisfaction scores of 25%.
  • Spearheaded a client wellness plan initiative that helped reduce prescription drug dependency by 17%.
  • Developed contingency plans for emergency preparedness, cutting emergency response times in senior living facilities by 12 minutes.
  • Appointed as chair of the senior services advisory committee, leading initiatives to secure additional funding of $15.
  • Successfully managed 4 geriatric health assessments annually, leading to early detection of critical health issues for 48% of clients.
  • Conducted audit of patient medication regimens, resulting in optimized prescriptions that decreased hospitalizations by 21%.
  • Designed a nutritional program that met elderly patient dietary needs, leading to a reported 75% increase in energy and overall health.
  • Authored and filed funding proposals that resulted in securing $13 for expanded senior wellness programs.
  • Provided continuous patient condition monitoring and adjusted care plans to align with changing health needs, achieving a 34% improvement in client wellness.
  • Led conflict resolution initiatives between patients and their families, improving overall care experience in 9 cases.

Affiliations

  • Certified Senior Advisor (CSA), specializing in identifying the financial, medical, and social needs of elder clients and their families.
  • Gerontology Certificate Program, completed at Lakeside Partners, deepening understanding of elderly care management and advocacy.
  • Member of the Aging Life Care Association (ALCA), contributing to forums discussing advanced strategies for aging-in-place care.
  • Certified Elder Law Consultant, working closely with estate planners and legal teams to address clients' financial and care needs.
  • Founding Member of Elder Care Community Steering Committee, working with local healthcare providers to improve senior patient transitions from acute settings.
  • Certified Palliative and Hospice Care Administrator, with over 15 years of experience managing end-of-life care.
  • Advanced leadership course participation through Institute of Medicine (IOM), with a focus on healthcare program budget management.
  • Accredited instructor for Basic Fall Prevention Courses, offering workshops for home health agencies across the Southeast.
  • Active participant in Coalition for Compassionate Care of California (CCCC), engaging in initiatives that promote palliative care education.
  • Board Member of Local Senior Living Advisory Council, collaborating with other professionals to improve outcomes for elderly residents.

Certifications

  • SAP Certified Application Associate
  • Living in Place Professional Certification (LIP) - Northwind
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • Certified Master Trainer in End-of-Life Journey Planning - International End of Life Doula Association
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Case Management Society of America (CMSA) Case Management Certification
  • Chronic Care Professional (CCP) Certification - HealthSciences Institute

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