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Skills

  • Customer service
  • Organizational restructuring and optimization
  • Employee engagement and morale improvement
  • Process improvement
  • MS Office
  • Agile methodology in change delivery
  • Process improvement and workflow optimization
  • Executive-level presentations and reporting
  • Relationship development
  • First Aid/CPR

Work Experiences

  • Achieved cost savings of $7 through streamlined change processes while increasing project completion speed by 17% year-over-year.
  • Achieved cost savings of $13.
  • Built a stakeholder rapport strategy from the ground up, leading to more transparent decision-making and a 59% increase in reported satisfaction.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Gathered, organized, and entered data into a database system.
  • Assessed change initiatives.
  • Collaborated with metric customers to determine their needs and deliver initiative service.
  • Transported Power BI to 18 months customer locations.
  • Acquired Excellence Award in 2020.
  • Achieved 29% operational cost savings.

Summaries

  • Adept at scaling change management processes.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved $10 in savings through streamlined change processes.
  • To optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies, cultivates rapport with individuals.
  • Boosted stakeholder buy-in.
  • Achieved a 39% uplift in employee engagement.
  • Achieved a 40% increase in operational productivity.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 67% efficiency improvement.
  • Senior Change Management Leader is a multi-talented Senior Change Management Leader who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Led a workforce restructuring initiative that enhanced productivity by 33% and reduced operating costs by $8.
  • Successfully managed change portfolio involving 7 strategic initiatives, delivering all projects under budget and on time.
  • Guided change strategy for engineering, resolving legacy challenges, and achieving 16% increase in regulatory compliance.
  • Spearheaded a talent reallocation plan post-merger, unlocking new skill sets resulting in 74% performance improvement across restructured teams.
  • Documented and resolved initiative which led to method.
  • Orchestrated the consolidation of project management tools across 15 business units, resulting in 6 months faster project completion timelines.
  • Advised C-level executives on risk management strategies during critical product launches, mitigating potential delays by 82%.
  • Facilitated cross-functional collaboration between 4 teams to streamline process changes, increasing efficiency by 61%.
  • Optimized IT and HR collaboration during digital transformation, achieving 44% more efficient onboarding post-changeover.
  • Worked with Vantage leadership to operationalize business transformation strategies, driving sustainable change with Six Sigma best practices.

Affiliations

  • Society of Human Resource Management
  • Association for Computing Machinery
  • American Marketing Association
  • American Medical Informatics Association
  • International Coaching Federation (ICF) - Leadership Coaching Six Sigma
  • International Organization Development Association (IODA) - Active Member
  • Society for Human Resource Management (SHRM) Member
  • Deloitte Leadership Academy - Change Management Completion 2017
  • Prosci Certified Change Practitioner
  • International Association of Facilitators (IAF) - Certified Facilitator in Change Processes

Certifications

  • Certified Public Accountant
  • CompTIA Network+
  • Enterprise Agile Coach Certification from ICAgile
  • SHRM Certified Professional (SHRM-CP)
  • Financial Change Management Certification from Vantage
  • Cisco Certified Network Associate (CCNA)
  • Kotter Change Methodology Certification from Summit Group
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Certified in the Governance of Enterprise IT (CGEIT) from ISACA

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