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Skills

  • Dependency investigation units
  • Initiative equipment
  • Psychosocial assessments expert
  • Group facilitation and support
  • Play therapy
  • Customer service
  • MS Office
  • Depression and anxiety specialist
  • Fostering resident independence initiatives
  • Documentation and care record-keeping compliance

Work Experiences

  • Assisted in long-term care plan development for 4 residents, positively impacting their transition to community living environments.
  • Conducted audits.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Applied crisis intervention strategies.
  • Advocated for residents at care planning meetings.
  • Secured housing, medical care, and employment for clients by collaborating with various community agencies.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Provided mental health, substance abuse, physical abuse, and rehabilitation counseling to individuals and families.
  • Gathered and provided information to coordinating agencies so that clients could receive the best possible guidance.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Achieved a 32% improvement in resident engagement.
  • Social worker with a broad understanding of social justice issues and systems that affect marginalized communities.
  • Group Home Worker who is creative and enthusiastic and has 11 years of experience managing caseloads of up to 7 adolescents in high-risk settings.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Passionate about creating and facilitating programs that help underserved communities.
  • Group Home Worker with 3 years of successful vendor management and project management experience.
  • Collaborated with external care providers.
  • Offering 10 years of successful social work performance.
  • Group Home Worker is a multi-talented Group Home Worker who is consistently rewarded for planning and operational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Documented and resolved metric which led to initiative.
  • Implemented new scheduling software that reduced staff overtime by 63% and improved overall workflow efficiency.
  • Organized recreational activities for 15 residents weekly, fostering social interaction and physical health engagement.
  • Collaborated with mental health professionals to create tailored support programs, resulting in 35% improvement in resident well-being.
  • Trained 11 staff members in conflict resolution techniques, improving their ability to mitigate resident altercations.
  • Utilized crisis intervention techniques, successfully de-escalating 46% of critical incidents.
  • Led a team of 15 in executing daily residential care procedures, improving resident compliance by 33%.
  • Initiated a peer counseling program involving 8 residents, with a 53% success rate in conflict resolution.
  • Successfully implemented a peer mediation program that led to a 63% decrease in resident conflicts.
  • Promoted independent living skills, seeing a 43% improvement in goal completion among residents over two years.

Affiliations

  • National Council for Behavioral Health
  • National Association of Direct Support Professionals (NADSP)
  • Society for Social Work Leadership in Health Care
  • Association for Community Living Professionals
  • Toastmasters
  • Association of Professional Behavior Analysts (APBA)
  • American Medical Informatics Association
  • Child Welfare League of America (CWLA)
  • National Certified Crisis Intervention Trainer
  • International Association of Administrative Professionals

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Peer Specialist (CPS) - Harbor & Co.
  • Apple Certified Associate (ACA)
  • Certified Brain Injury Specialist (CBIS) - Brain Injury Association of America
  • First Aid/CPR Certified
  • CPR and First Aid Certification - American Red Cross
  • Certified Professional Guardian (CPG) system
  • CompTIA Security+
  • Certified Professional in Aging Services Risk Management (CPASRM) process
  • Adult Residential Care Provider (ARCP) Meridian

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