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Skills

  • Project organization
  • Event planning for beer-themed workshops
  • Collaborative problem-solving with team leaders
  • Curriculum development
  • Multi-location staff training coordination
  • Curriculum development for beer education programs
  • Facilitating team-building exercises around beer education
  • Differentiated instruction
  • Group facilitation and public speaking
  • Miscellaneous vocational training

Work Experiences

  • Completed courses during two years.
  • Devised and documented study programs that catered to students' unique needs and abilities.
  • Collaborated with brewery partners to create specialized beer training sessions that led to Top Performer for training excellence in 2019.
  • Conducted on-the-job employee beer tastings, identifying product knowledge gaps and increasing team competency in process improvement by 58%.
  • Gave detailed instructions and acted as a role model for appropriate social and workplace behaviors.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved recognition in 2022.
  • Created specialized beer training sessions.
  • Contributed to a 26% reduction in staff turnover.
  • Conducted on-the-job employee beer tastings.

Summaries

  • Award-winning Beer School Trainer recognized for reducing employee turnover by 82% through innovative skill development initiatives and engaging training modules.
  • Award-winning Beer School Trainer.
  • Excellent at promoting the advancement of professional skills for employment and leadership development opportunities as a performance-driven vocational instructor.
  • Costs were consistently reduced while profits were increased.
  • Adept at developing high-impact training modules.
  • Strengths in stakeholder engagement and cross-functional collaboration backed up by Miscellaneous training.
  • Within Miscellaneous, senior Beer School Trainer and outstanding performer in strategic planning and vendor management.
  • Adept at developing high-impact training modules that foster employee engagement and retention, reducing turnover by 71% across Austin.
  • Achieved growth for Phoenix within standard.
  • Beer School Trainer is a multi-talented Beer School Trainer who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Facilitated beer school courses at Denver, receiving a 32% participant satisfaction rate.
  • Streamlined the onboarding process for new brewery tour guides, reducing training time by 18 hours while improving knowledge scores by 52% points.
  • Crafted and implemented sensory training for 5 brewery staff, reducing off-flavor issues by 69%.
  • Conducted beer and food pairing seminars resulting in a consistent 13 monthly increase in specialty beer sales.
  • Developed and led a brewery 'Master Brewer' certification prep course that resulted in 4 employees earning qualifications.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Delivered interactive tasting sessions for 17 customers, driving up craft beer subscription sales by 67%.
  • Developed product positioning strategy for beer releases that resulted in 36% growth in consumer awareness in program.
  • Spearheaded a brewery training program for 6 staff members, increasing sales by 39% for premium beer offerings.
  • Monitored and analyzed attendee feedback post-lesson, achieving 54% improvement in knowledge retention across beer production topics.

Affiliations

  • International Society of Beverage Technologists (ISBT)
  • Cicerone Certification Program
  • Specialty Brewers Educational Society
  • Brewery Sustainability and Operations Group (BSOG)
  • Association of Information Technology Professionals
  • Freemason
  • Fermentation Education Collaborative
  • American Marketing Association
  • Institute of Brewing & Distilling (IBD)
  • North American Guild of Beer Writers (NAGBW)

Certifications

  • Certified Cicerone (Cicerone Certification Program)
  • Level 1 Beer Server Certification (Cicerone Certification Program)
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Beer Marketing and Business Management Certification (method)
  • Craft Beer Appreciation Certificate (system)
  • Certified Public Accountant
  • Responsible Beverage Service Training Certificate (Colorado)
  • Certified Brewing Chemist (process)

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