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Skills

  • Sales leadership
  • New business acquisition
  • Networking expertise
  • Key account management
  • Report writing
  • Hardware evaluation
  • Clerical support
  • Trend analysis
  • Extremely organized
  • Employee relations

Work Experiences

  • Solved
  • Established
  • Improved locomotive material expense tracking by 10%.
  • Got better.
  • Created and implemented effective sales strategies, as well as leading a nationwide sales team to meet sales goals.
  • Installed, tested, and maintained alarm systems to ensure that they worked properly.
  • By keeping track of costs, competition, and supply and demand, I was able to set and adjust selling prices.
  • Remained responsive to changing targets by preparing monthly, quarterly, and annual sales reports and forecasts.
  • Quickly identified problems and alerted National Sales Executive to any potential project delays.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.

Summaries

  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Professional with over 3 years of experience in project management and process improvement initiatives across the enterprise.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a framework position with a forward-thinking organization.
  • For performance reporting and project management, a competitive National Sales Manager was awarded the initiative in 2015.
  • Highly effective in workflow optimization, evaluating personnel performance, and putting in place top-notch strategies.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Sales Manager with over 6 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Focused, well-organized, and dedicated to improving productivity and morale.

Accomplishments

  • Acted as primary liaison for executive briefings, presenting market intelligence that guided the company's expansion into Atlanta, boosting revenue by 37%.
  • Spearheaded negotiations with multinational accounts, securing new business deals valued at over $$20,000.
  • Successfully expanded market share in the Miscellaneous by 47%, aligning our unique value propositions with customer needs.
  • Produced in-depth competitive analysis reports for QuickBooks, better positioning the company against market rivals and increasing sales by 82%.
  • Streamlined contract negotiation processes, reducing the sales cycle by 18 weeks and closing deals faster with top-tier clients.
  • Designed and executed national training programs, boosting the team's ability to cross-sell and up-sell by 81%.
  • Developed long-term partnerships with key accounts, resulting in a 15-year contract renewal rate of 41%.
  • Restructured the sales commission program, realigning incentives and driving a new product penetration rate of 15% in the first 13 months.
  • Monitored customer satisfaction metrics post-sale, ensuring ongoing engagement and improving renewal rates by 54% over one year.
  • Reduced customer churn by 19% through the deployment of a loyalty initiative focused on personalized client engagement.

Affiliations

  • Global Association of Risk Professionals (GARP)
  • Association of American Professional Salespeople
  • American Marketing Association (AMA)
  • Society for Human Resource Management (SHRM)
  • National Association of Wholesaler-Distributors (NAW)
  • National Retail Federation (NRF)
  • Association of Strategic Alliance Professionals (ASAP)
  • Association of Talent Development (ATD)
  • Rotary International
  • American Management Association (AMA) Sales Division

Certifications

  • Certified Public Accountant (CPA)
  • Certified Protection Officer (CPO)
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Digital Sales Certified - Sales Institute of America (SIA)
  • Project Management Professional (PMP)
  • Certified Professional Sales Leader (CPSL) - National Association of Sales Professionals (NASP)
  • Certified Sales Executive (CSE) – Sales & Marketing Executives International (SMEI)
  • Advanced Marketing Strategy Certification - University of Pennsylvania (Wharton School of Business)
  • ServSafe

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