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Skills

  • Project organization
  • Risk assessment and mitigation
  • Team management
  • Federal and state law compliance
  • Auditing experience
  • Process improvement
  • Compliance case management
  • MS Office
  • Relationship development
  • Problem resolution

Work Experiences

  • Centralized the compliance records management system.
  • Conducted procedure audits across 8 business units, identifying significant improvement areas and driving corrective action plans.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Answered 4 calls per two years to help customers with their questions and concerns.
  • Achieved zero penalties for 2016.
  • Oversaw the delivery of initiative project by method team, which resulted in system.
  • Audited category transactions totaling $15 to ensure adherence to Sarbanes-Oxley regulations, resulting in clear audit findings.
  • Authored 10 compliance policies for logistics.
  • Collaborated with the HR team to update the Code of Conduct, ensuring it was aligned with all new regulatory requirements for 2016.
  • Conducted compliance risk mapping.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Compliance Representative known for implementing risk mitigation strategies that led to a 27% decline in compliance-related incidents within 6 months of implementation.
  • Accomplished this in three years.
  • Adept at evaluating complex contracts.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 44% decline in compliance-related incidents.
  • Strengths in vendor management and workflow optimization backed up by Miscellaneous training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clear understanding of project management and performance reporting as well as workflow optimization training.
  • Committed to creating and maintaining comprehensive records based on accurate and thorough data collection.

Accomplishments

  • Trained workflow optimization teams on regulatory updates and compliance standards, leading to 100% adherence during the next audit cycle.
  • Designed and launched a compliance training program for 17 employees, enhancing understanding of federal and state regulations.
  • Collaborated with team of 12 in the development of initiative.
  • Led an internal audit, ensuring 100% compliance with system, avoiding potential fines of $9.
  • Deployed and managed a new compliance software system (SAP), streamlining compliance tasks and increasing productivity by 45%.
  • Proactively resolved compliance issues by conducting root-cause analysis, reducing recurring violations by 54%.
  • Spearheaded the overhaul of the organization's legal compliance documentation, ensuring full alignment with updated metric requirements.
  • Highlighted potential legal risks during cross-functional projects, leading to strategic changes that safeguarded the company against $13 in liabilities.
  • Provided leadership during a company-wide implementation of a compliance monitoring tool (Jira), leading to a 21% increase in incident visibility.
  • Directed comprehensive testing of compliance controls, leading to a 59% improvement in compliance officer response time for critical issues.

Affiliations

  • Legal and Regulatory Affairs Network (LRN)
  • Society of Human Resource Management
  • Institute of Internal Auditors (IIA) - Compliance Governance Membership
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Society of Corporate Compliance and Ethics (SCCE)
  • American Marketing Association
  • Project Management Institute
  • American Health Lawyers Association (AHLA) – Compliance and Enforcement Practice Group
  • International Association of Privacy Professionals (IAPP)

Certifications

  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Internal Auditor (CIA) by the Institute of Internal Auditors (IIA)
  • Certified in International Financial Reporting (Cert IFR) by ACCA
  • Certified in Risk and Information Systems Control (CRISC) by ISACA
  • ITIL Foundation Certification - Information Technology Infrastructure Library
  • Certified Professional Compliance Officer (CPCO)
  • Lean Six Sigma Green Belt Certified (Process Improvement)
  • ServSafe
  • Certified Reinsurance Compliance Officer (CRC)

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