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Skills

  • Electronic Health Record (EHR) system training
  • Relationship development
  • Error reduction in patient data entry
  • Blood drive organization
  • Communications
  • Medical history documentation
  • Clinical techniques exposure
  • Confidential document processing
  • MS Office
  • Data analysis for service improvement

Work Experiences

  • Went over the charts and highlighted any information that was missing or incorrect.
  • Assisted with intake and discharge procedures for 2 patients daily, improving throughput by 19%.
  • Collaborated closely with physicians and nurses.
  • Used classification manuals to learn more about disease and diagnosis processes.
  • Attracted 3 attendees consistently.
  • Assisted patients before and after initiative.
  • Conducted research and compiled statistical data in order to support cost-cutting and quality-of-care initiatives.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Assisted 2 patients.
  • Adhered to HIPAA protocols.

Summaries

  • Compassionate and organized Health Professions Intern with proficiency in healthcare administration and team collaboration, experienced in processing 18 medical insurance claims with highly accurate billing execution.
  • Acquired skills in patient care practices.
  • Adept Health Professions Intern with strong communication skills, providing compassionate support to patients and increasing confidence in their care plan before and after framework.
  • Health Professions Intern is a multi-talented Health Professions Intern who is consistently rewarded for planning and operational improvements.
  • Assisted in patient intake and discharge procedures.
  • Contributed to Top Performer recognition.
  • Costs were consistently reduced while profits were increased.
  • Assisted 5 patients per day.
  • Contributed to broader public health improvement.
  • Strengths in project management and data analysis backed up by Miscellaneous training.

Accomplishments

  • Organized and participated in patient feedback surveys, contributing to a 48% increase in overall patient satisfaction metrics in 2016.
  • Drafted and maintained vital communication across departments during high-volume periods, improving intra-team efficiency by 27%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Utilized HubSpot to track and manage patient appointment schedules, reducing no-show rates by 37% over one year.
  • Facilitated patient education during health screenings for 8 individuals, increasing awareness of chronic disease symptoms by 33%.
  • Assisted doctors and clinical staff in managing high-volume clinic scheduling, reducing overbooking instances by 84%.
  • Accurately managed the entry and organization of 10 patient records weekly, reducing clerical errors by 41%.
  • Led community outreach efforts in Denver, providing healthcare screenings to 2 participants and raising awareness about key health issues in underserved populations.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 16 in the development of standard.

Affiliations

  • Society of Women Engineers
  • National Healthcareer Association (NHA)
  • Project Management Institute
  • Active Member, American Medical Billing Association (AMBA)
  • Student Member, American Public Health Association (APHA)
  • Student Member, National Association of Emergency Medical Technicians (NAEMT) 2018
  • International Association of Administrative Professionals
  • American Society for Healthcare Risk Management (ASHRM)
  • Council for Affordable Quality Healthcare (CAQH) Membership
  • American Society of Safety Professionals

Certifications

  • ServSafe
  • Certified Occupational Health Nurse (COHN) 2020
  • Community Health Worker (CHW) Certification - 2023
  • Clinical Research Coordinator Certification (CCRC) - 2018
  • Lean Six Sigma Green Belt for Healthcare Vantage 2017
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Medical Scribe Certification - Summit Group, 2016
  • Health Informatics Certification - Brightline, 2019
  • Certified in Executive Nursing Practice (CENP) - 2023

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