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Skills

  • Immunizations
  • Equipment maintenance audits
  • Crisis Management and Troubleshooting
  • Healthy meal preparation
  • Cross-functional team collaboration
  • Hiring and recruitment
  • Medical device lifecycle management
  • Vendor and contract negotiations
  • Occupancy strategies
  • Seasoned in medical clinical procedures

Work Experiences

  • Adopted new low-dose protocols.
  • Increased patient satisfaction by 18% within 6 months.
  • Trained, managed, and motivated a team of 16 radiology professionals who performed over 7 imaging studies every year.
  • Contributed to the successful accreditation of program's imaging department, following a stringent review that improved key data analysis metrics.
  • Boosted operational efficiency by 17%.
  • Prepared monthly financial reports for the board of directors, including income statements, balance sheets, and cash flow statements.
  • Consistently met department imaging goals.
  • Managed budgets, streamlined processes, and kept track of costs.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.

Summaries

  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Achieved President's Club recognition for outstanding radiation management.
  • Mammography, CT, and radiology are among her specialties, and she is committed to providing comprehensive patient support and counseling.
  • Internal and external orders are carried out in a collaborative, forward-thinking, and diligent manner.
  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strong background in special procedures and leadership roles aimed at improving patient satisfaction, team morale, and care quality.
  • Professional with experience in recruiting, training, and managing employees to provide exceptional resident services in the healthcare industry.
  • Strengths in cross-functional collaboration and stakeholder engagement backed up by Healthcare training.

Accomplishments

  • Managed installation and commissioning of Jira, allowing the imaging center to treat an additional 16 patients per day.
  • Promoted professional development, resulting in 39% of radiology staff obtaining advanced certifications in specialized imaging modalities.
  • Trained over 17 radiologists and technologists in advanced metric imaging techniques, improving diagnostic accuracy by 70% in one year.
  • Streamlined PACS (Picture Archiving and Communication System) integration across multiple modalities, leading to a 79% increase in system utilization.
  • Directed digital transformation of imaging services, transitioning from film to digital imaging, leading to a 71% reduction in overhead costs and a 19% improvement in workflow speed.
  • Assisted in negotiating multi-year service contracts with equipment vendors, achieving cost savings of 49% for the department.
  • Achieved ITIL for entire department within several months, ensuring 100% compliance with system.
  • Developed and led implementation of quality assurance program that reduced imaging errors by 61% in metric exams.
  • Reduced costs by 32% through the introduction of energy-efficient imaging equipment and optimized utilization of existing technologies.
  • Established standardized imaging workflows that improved patient identification accuracy, reducing the risk of misidentification by 41% in two years.

Affiliations

  • National Association for Medical Imaging Leadership (NAMIL)
  • Accreditation Council for Continuing Medical Education (ACCME)
  • Association for Medical Imaging Professionals (AMIP)
  • Joint Review Committee on Education in Radiologic Technology (JRCERT)
  • Society of Human Resource Management
  • Project Management Institute
  • American Board of Radiology (ABR)
  • Royal College of Radiologists (RCR)
  • Jaycees
  • Association for the Advancement of Medical Instrumentation (AAMI)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Salesforce
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • Certified Medical Practice Executive (CMPE) – Medical Group Management Association (MGMA)
  • Health Information Privacy and Security Certification (HIPAA Compliance) - HHS
  • Lean Healthcare Certification – Ironclad Systems
  • Certified Public Accountant (CPA)
  • CT Imaging Certification - ARRT Specialization
  • Certified Radiology Administrator (CRA) – program

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