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Skills

  • Family therapy background
  • Disease Diagnosis and Management
  • Psychiatric population familiarity
  • Addictions specialist
  • Clinical documentation mastery
  • Conflict de-escalation tactics
  • Cultural sensitivity in client care
  • Behavior Management Planning
  • Client appointment management
  • Crisis prevention strategies

Work Experiences

  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain a safe environment.
  • Achieved a 47% reduction in incidents.
  • Gathered information from families and social service agencies in a timely manner to aid in the development of treatment plans.
  • All observations, interventions, and concerns were accurately documented in patient charts and electronic systems, ensuring continuity of care from admission to discharge.
  • Anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills, and functional living skills were among the skills I taught clients.
  • Gave psychotropic drugs and other medications to patients, following medication schedules and making adjustments as needed based on their condition and response.
  • Achieved 55% growth in stress management.
  • Looked for open windows, locked doors, malfunctioning smoke detectors, and other potential safety hazards in the facility.
  • Administered daily living skills training to clients.
  • Achieved 41% client improvement.

Summaries

  • Achieved 44% employment rates for clients.
  • Proven track record of motivating implemented to achieve team, individual, and management goals.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Direct Support Counselor.
  • Japanese native speaker with experience using framework therapeutic approaches to improve patient health and development.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Communicative and team-oriented, with Jira expertise.
  • Exceptional at implementing tried-and-true methods to deliver high-quality care.
  • Looking forward to taking on a new challenge with a successful team.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Successful in utilizing a diverse set of skills in system and process to effectively assist patients.

Accomplishments

  • Implemented person-centered care plans that improved client independence by 20% in daily living tasks as measured by performance reviews in three years.
  • Reduced incident report frequency by 64% after implementing tailored behavior management strategies for 14 high-need clients.
  • Utilized trauma-informed care techniques to foster a safe recovery environment, enhancing clients' trust and decreasing emotional outbursts by 80%.
  • Administered and maintained individualized care plans, achieving a 78% reduction in client escalations based on behavioral KPIs.
  • Co-designed communication strategies using metric, improving non-verbal client engagement by 40%, reported by family and staff.
  • Provided advocacy and support in securing community resources, helping 12 clients access housing, increasing resident stability by 65%.
  • Partnered with healthcare providers to adjust treatment plans for clients experiencing crisis, reducing the need for emergency interventions by 47%.
  • Trained and mentored junior-level direct support team members, achieving 27% improvement in unit performance metrics over 6 months.
  • Coordinated transportation services for over 17 clients, improving their medical and therapy appointment attendance by 71% in 2018.
  • Developed educational materials for caregivers on mental health crises, resulting in a 42% improvement in caregiver preparedness and confidence.

Affiliations

  • Alumni Member, Direct Support Professional Development Council (DSPDC)
  • Participant, Residential Care Providers Leadership Forum
  • Board Member, initiative Vocational Skills Training Alliance, 2019
  • Active Participant, National Alliance for Direct Support Professionals (NADSP)
  • Member, Association on Higher Education And Disability (AHEAD)
  • Founder, Peer Mentor Group for Vocational Rehabilitation in Portland
  • Member, National Council on Disability
  • Keynote Speaker, Cultural Sensitivity in Client Care Conference, 2022
  • Participant, Regional Developmental Disabilities Advocacy Network, 2018
  • Affiliate Member, Child Welfare League of America (CWLA)

Certifications

  • Certified Peer Recovery Support Specialist (CPRSS)
  • Project Management Professional (PMP)
  • Certified Case Manager (CCM)
  • CompTIA Network+
  • Certified Brain Injury Specialist (CBIS)
  • Therapeutic Crisis Intervention (TCI) Certification Meridian
  • Standard Medication Administration Certification (the Southwest)
  • Direct Support Professional-Registered (DSP-R) Certification (Ohio)
  • Cisco Certified Network Associate (CCNA)
  • SAP Certified Application Associate

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