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Catering Staff Member resume examples

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Skills

  • ServSafe
  • Attention to detail in culinary presentation
  • Meeting guest expectations in real time
  • Crisis management in catering environments
  • Customer service
  • Multi-course meal service delivery
  • Custom menu creation for dietary restrictions
  • Business operations
  • Inventory management
  • Food portioning and presentation

Work Experiences

  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Addressed allergen concerns seamlessly.
  • Coordinated with multiple vendors.
  • Adjusted service accordingly.
  • Restocked condiments, beverages, and supplies while keeping the service areas clean.
  • Addressed complaints with poise.
  • Created prep lists and delegated tasks.
  • Kept the food preparation areas clean, sanitized, and well-organized.
  • Assisted in setting up and breaking down equipment and décor for events, contributing to greater efficiency in event turnaround time.
  • Washed and sanitized the dishes, glassware, and silverware to keep customers safe after each use.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 15% reduction in food waste.
  • Offering 12 years of food preparation and customer service experience.
  • Catered at 15 events in 2018.
  • When managing multiple tasks at once and assisting customers, be professional and calm.
  • Accomplished Catering Staff Member.
  • Well-organized and efficient, with a strong desire to please customers.
  • Achieved a 56% improvement in client feedback.
  • Client relationship management.
  • Performance reporting and project management are precise and quick at preparing ingredients.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented a streamlined inventory tracking system, reducing food waste by 81%.
  • Collaborated with event planners to develop tailored menus for dietary restrictions, resulting in a 57% increase in client satisfaction.
  • Oversaw inventory management for events of up to 18 attendees, ensuring optimal supply levels and cost control.
  • Served as the primary point of contact for clients during events, addressing any concerns immediately to ensure customer satisfaction.
  • Supported kitchen staff in meal prep during high-volume shifts, helping to maintain reduced time frames for meal delivery.
  • Consistently achieved a 21% client retention rate by creating customized catering solutions that met specific client needs.
  • Achieved 37% employee retention within the catering team through effective leadership and training initiatives.
  • Partnered with event organizers to ensure the seamless execution of back-to-back events, minimizing downtime between functions.
  • Worked closely with chefs to fine-tune menus for special dietary needs, ensuring all guests' requirements were met seamlessly.

Affiliations

  • Wedding International Professionals Association (WIPA)
  • Culinary Arts and Hospitality Industry Professionals (CAHIP)
  • Association for Computing Machinery
  • Professional Bartending Certification
  • National Federation of Independent Business Membership (for Catering Services)
  • Wedding and Event Design Certification by Preston Bailey
  • Certified Banquet Manager (CBM) Credly Program
  • National Association of Social Workers
  • American Marketing Association
  • Restaurant Food Safety Management Certification

Certifications

  • Advanced Catering and Banquet Operations by Lakeside Partners
  • Certified Public Accountant (CPA)
  • Food Allergen Training and Safe Handling Competency
  • Certified Banquet Server
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • Customer Service Excellence Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Hospitality Specialist (CHS)
  • Allergen Awareness Certification

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