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Skills

  • Machine filling expertise
  • Project organization
  • Team collaboration
  • Team building
  • Lift up to 15 pounds
  • Customer satisfaction improvement
  • First Aid/CPR
  • Automotive financing options
  • Communications
  • Sales forecasting

Work Experiences

  • Achieved results over 2 months.
  • Achieved salesperson of the month 3 times.
  • Achieved $16 in one-day sales.
  • Achieved results over a 2024-year span.
  • Educated customers about promotions to increase sales.
  • Achieved results over a 11-month period.
  • Built and maintained rapport with walk-in clients resulting in converting 77% of showroom visitors into successful buyers.
  • Collaborated with senior management to analyze market trends and develop promotional strategies, driving a 53% growth in brand interest in Austin region.
  • Assisted clients with varied credit histories.
  • Boosted customer retention by 23%.

Summaries

  • Achieved over 58% of dealership quotas.
  • 13+ years of experience in documenting updates, coordinating paperwork, and collecting payments from experienced sales professionals.
  • Achieved 25% over annual sales targets.
  • Adept at coaching junior reps.
  • In the Miscellaneous, I'm looking for a new long-term position.
  • Vendor with 17 years of sales experience who is results-oriented.
  • Addressed customer objections.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Years of success in the industry 7.
  • Automotive Sales Associate who excels at consultative selling techniques.

Accomplishments

  • Coached and mentored junior sales specialists, contributing to a 20% improvement in overall team sales.
  • Collaborated with a marketing team to design localized advertising strategies, driving a 42% increase in brand visibility and lead generation.
  • Consistently achieved or exceeded sales quotas, ranking within the top 18% of the dealership’s sales team.
  • Implemented new customer satisfaction initiatives, increasing dealership's CSI score by 41%.
  • Boosted inbound leads by 32% through launching targeted digital marketing campaigns, resulting in significant increases in showroom visits.
  • Successfully managed the handover process for over 18 vehicles, ensuring seamless customer transitions and generating positive feedback.
  • Successfully upsold add-on warranties and insurance packages to 71% of customers, contributing $4 in additional revenue.
  • Maintained thorough knowledge of ever-changing industry trends, ensuring customers received up-to-date and accurate information to facilitate purchasing decisions.
  • Implemented innovative sales tactics that reduced deal cycle times by an average of 17 days.
  • Developed a cross-functional training program for new hires, increasing new employee sales productivity by 31% within the first three months.

Affiliations

  • Sandler Training® Sales Certification
  • American Marketing Association
  • Project Management Institute
  • Dealertrack Certified Sales Professional
  • Sales Associate Certification from Auto Career Development Center (ACDC)
  • Lions Club
  • Association for Computing Machinery
  • Automotive Leasing and Finance Association (ALFA)
  • Sales and Marketing Executives International (SMEI)
  • National Auto Auction Association (NAAA)

Certifications

  • Certified Public Accountant (CPA)
  • NADA Academy (National Automobile Dealers Association) Certification
  • Automotive Consumer Electronics Certified Professional (ACEP)
  • Certified Dealership Operations Professional (CDOP)
  • Certified in Automotive Dealership Finance by Northwind
  • Auto Dealer Sales Consultant Certification
  • Digital Retailing Certification from Harbor & Co.
  • First Aid/CPR Certified
  • Master Selling Skill Series Certification from Northwind
  • F&I (Finance and Insurance) Manager Certification from Brightline

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