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Skills

  • Digital payment systems implementation
  • Strategic planning
  • Kitchen staff coordination
  • Business operations
  • MS Office
  • Inventory management
  • Employee training and mentorship
  • Problem resolution
  • First Aid/CPR
  • Time management

Work Experiences

  • Achieved 38% positive feedback.
  • Designed cashier training modules.
  • Coordinated with local businesses and influencers to create a co-branded marketing campaign, generating 9 new customer relationships.
  • Captured new business by launching a catering division, leading to 5 events booked each month, contributing $18 in annual revenue.
  • Adopted a Adobe Creative Suite system.
  • Bought food and built strong relationships with vendors.
  • Designed and implemented cashier training modules that cut transaction times by 58% during peak hours.
  • Captured new business by launching a catering division.
  • Cut average service time by 76%.
  • Boosted employee productivity by 41%.

Summaries

  • Addressing customer concerns and resolving issues in a diplomatic manner.
  • Accomplished Food Truck Manager proficient in waste minimization, cutting food costs by $8/month and reducing waste by 33%. Strong background in forecasting ingredient needs.
  • Food Truck Manager with a track record of cutting costs, increasing productivity, and improving customer satisfaction.
  • Achieved President's Club in cleanliness and food safety.
  • Achieved a sales boost of 54% during metric.
  • Strengths in data analysis and project management backed up by Miscellaneous training.
  • Achieved 28% improvement in stock tracking.
  • Food Truck Manager with over 13 years of standard and initiative service experience.
  • Achieved a 78% rise in satisfaction scores.
  • Analytical Food Truck Manager who has utilized customer feedback to implement 17 operational changes, leading to a 23% rise in satisfaction scores.

Accomplishments

  • Implemented a seasonal menu rotation strategy that maintained customer interest and increased repeat visits by 48%.
  • Collaborated with local farmers to source fresh ingredients, reducing supply costs by 53% while maintaining product quality.
  • Organized and managed a team during high-volume events, resulting in a 45% increase in daily revenue.
  • Monitored key sales metrics via Asana, enabling 60% faster decision-making regarding menu item performance.
  • Developed and implemented a best-in-class catering menu, growing the event catering business by $2 annually.
  • Implemented inventory management software that decreased waste by 47%, saving the business $8 annually.
  • Tracked daily sales performance with Adobe Creative Suite, ensuring accurate reporting and identifying high-performing menu items.
  • Led budget forecasting and expense control efforts, contributing to a 73% reduction in monthly operating costs.
  • Enhanced the customer ordering experience by introducing a QuickBooks system that reduced order time by 14 seconds.
  • Adjusted labor schedules based on real-time sales data, reducing labor costs by 40% during low-traffic periods.

Affiliations

  • Mobile Food Vendors Association (MFVA)
  • American Medical Informatics Association
  • American Marketing Association
  • Leadership Bootcamp: Restaurant & Catering Management by metric
  • International Council of Nurses
  • Project Management Institute
  • Local Sustainability Collaborative Boston focusing on promoting eco-friendly practices
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management
  • Lions Club

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Hospitality and Tourism Management (AHTM)
  • CompTIA Security+
  • Certified in Food and Beverage Operation (CFBO)
  • Cisco Certified Network Associate (CCNA)
  • Conflict Resolution and Negotiation Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Certified Restaurant Manager (CRM)

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