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Skills

  • Cisco equipment familiarity
  • Cisco switching expertise
  • QoS/CoS expertise
  • Firewall management tools
  • DNS implementation
  • Network security assessments and penetration testing
  • LAN/WAN circuit provisioning with telecommunications providers
  • Experience in configuring network access control (NAC)
  • Knowledge of OSI model and troubleshooting
  • Configuration of load balancing and failover strategies

Work Experiences

  • Achieved 58% more efficient data transmissions.
  • Boosted network audit scores by 25%.
  • Provided technical assistance to the project planning team in the development and implementation of proposals and solutions to address hardware and software issues as well as network outages.
  • Helped with performance reporting and team leadership, as well as security incident triage and response.
  • Was in charge of overseeing the development and upkeep of computer systems, server upgrades, and operating systems.
  • Avoided $5 in overage fees.
  • Was in charge of network performance, making adjustments to improve overall efficiency and power.
  • Collaborated with cross-functional teams.
  • Avoided potential losses exceeding $18 annually.
  • Double-checked that information security policies, principles, and practices were being followed to ensure that network services were delivered on time.

Summaries

  • Presents growth-oriented programs and solutions.
  • Achieved a 83% improvement in VoIP call quality.
  • Jira and ServiceNow are two areas in which I have extensive knowledge and experience.
  • Dedicated technology expert with a proven track record of performing accurate system repairs and troubleshooting.
  • Achieved significant cost savings.
  • Closed 15 exploit loopholes.
  • Advanced skills in failover configuration.
  • Advanced skills in redundancy configuration.
  • Adept in executing cloud migration plans.
  • Strengths in team leadership and performance reporting backed up by Miscellaneous training.

Accomplishments

  • Led a 2-person team in the successful migration of legacy systems, improving system reliability and reducing maintenance costs by $16.
  • Managed vendor relationships and procurement for HubSpot, contributing to an optimized network refresh cycle and cost savings of $7.
  • Designed and deployed a network infrastructure expansion plan that increased bandwidth availability by 79% at Raleigh.
  • Implemented network monitoring solutions using QuickBooks, providing real-time visibility that reduced downtime by 43%.
  • Documented and resolved program which led to initiative.
  • Resolved product issue through consumer testing.
  • Resolved chronic layer 2/3 networking challenges, resulting in 74% improvements to overall network performance and reliability.
  • Implemented network protocols and advanced troubleshooting procedures, reducing third-party support costs by $14 annually.
  • Conducted comprehensive site surveys, providing detailed reports that streamlined communication and expedited remote network troubleshooting.
  • Managed a network infrastructure project budget of $6, successfully delivering within 60% of the original target budget.

Affiliations

  • Member of the World Wide Web Consortium (W3C) overseeing network protocol compliance
  • Certified Juniper Networks Certified Internet Associate (JNCIA) since 2022
  • American Medical Informatics Association
  • Jaycees
  • Co-organizer for annual IPv6 implementation symposiums hosted by the Global IPv6 Forum
  • International Association of Administrative Professionals
  • Active member of the Metro Ethernet Forum (MEF) specializing in Carrier Ethernet solutions
  • Advisor and trainer for cybersecurity seminars hosted by the National Institute of Standards and Technology (NIST)
  • Professional Engagement with the International Association of Privacy Professionals (IAPP) on network privacy topics
  • Regular attendee at Network World Technology Conferences

Certifications

  • Certified Ethical Hacker (CEH)
  • ServSafe
  • Certified Internet of Things Security Practitioner (CIoTSP)
  • Certified Public Accountant (CPA)
  • Certified in Risk and Information Systems Control (CRISC)
  • First Aid/CPR Certified
  • SolarWinds Certified Professional
  • Juniper Networks Certified Internet Associate (JNCIA)
  • F5 Certified Technical Specialist
  • SHRM Senior Certified Professional (SHRM-SCP)

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