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Skills

  • Cold and hot kitchen stations expertise
  • Inventory control and waste reduction
  • Ingredient sourcing and supplier relations
  • Food waste management
  • Customer feedback processing
  • Schedule management
  • Performance improvement
  • High-volume food service
  • Creativity
  • Automation software for kitchen processes (HubSpot)

Work Experiences

  • Created menus for full, tasting, and special events.
  • Achieved a 55% increase in customer satisfaction ratings.
  • I'm assisting the Executive Chef in selecting and training new employees.
  • Procured fresh ingredients from local farms, such as framework and standard, lowering grocery costs by 17%.
  • Attracted a new standard clientele.
  • Was self-disciplined and committed to upholding high quality standards.
  • Ensure that all food is prepared in a safe and sanitary manner at all times
  • Collaborated with cross-departmental teams, including front-of-house and bartenders, to execute a four-course wine pairing dinner for 17 VIP guests.
  • Created full, tasting, and special events menus to meet all of the establishment's needs and maintain strong customer levels.
  • Achieved a 75% increase in seasonal options.

Summaries

  • Service-driven
  • Ambitious
  • Sales, marketing, and inventory control are some of my specialties.
  • Professional with exceptional abilities in team leadership and data analysis.
  • Initiative cuisine, including standard and system, is well-known.
  • Experienced Sous Chef with success in driving innovation and early adoption of emerging technologies and platforms.
  • By completing meal preparation, dedicated Sous Chef ensures excellent products.
  • Ready to take on a new challenge of creating delectable meals for a successful business.
  • Capable of safely lifting 8 pounds to aid in event planning and transportation of necessary equipment.
  • Exceptional at overcoming obstacles and streamlining processes for maximum efficiency.

Accomplishments

  • Played a key role in achieving the restaurant's first Outstanding Service Award, contributing to a 62% increase in customer reservations over 18 months.
  • Maintained close relationships with local suppliers, ensuring timely delivery of fresh ingredients and reducing delivery issues by 45%.
  • Provided outstanding customer service that contributed to the honor of “Best Grocery Store” in procedure.
  • Led a kitchen team of 5 employees, improving communication and reducing ticket times by 33% during high-demand service hours.
  • Worked closely with executive chefs to execute private events, consistently exceeding client expectations with customized menus and timely service.
  • Balanced the preparation of up to 11 different dishes during single service periods, ensuring consistent taste and presentation in every order.
  • Successfully redesigned the workflow of 16 kitchen stations, leading to a 80% improvement in efficiency during peak hours.
  • Developed new lunch menu options that boosted restaurant sales by 59% over one year.
  • Implemented portion control measures that ensured consistent serving sizes, which reduced food costs by 34% per month.
  • Consistently received a 100% rate of customer satisfaction.

Affiliations

  • American Marketing Association
  • Association for Computing Machinery
  • Association of Professional Chefs
  • Women Chefs and Restaurateurs (WCR)
  • International Chef Professionals Association
  • Les Dames d'Escoffier International (LDEI)
  • Zero Waste Chef – Environmental Chef Networks
  • Food Service Technology Center (FSTC) Affiliations
  • Lions Club
  • Society of Human Resource Management

Certifications

  • Salesforce
  • Certified Pastry Culinarian (CPC) by the American Culinary Federation
  • Certified Public Accountant
  • OSHA: HACCP
  • Food Waste Reduction Certification QuickBooks
  • Certified Public Accountant (CPA)
  • Certified Hospitality Supervisor (CHS)
  • American Culinary Federation (ACF) Certified Chef de Cuisine (CCC)
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect

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