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Skills

  • Effective stress management coaching skills
  • Knowledge of trauma recovery frameworks
  • Family counseling and support strategies
  • Personalized recovery plan development
  • Case documentation
  • Relapse prevention strategies
  • Group facilitation for mental health recovery
  • Collaboration with Interdisciplinary Teams
  • Experience in teaching self-care strategies
  • Motivational interviewing proficiency

Work Experiences

  • Demonstrated cultural and linguistic sensitivity to the clients and families I served.
  • Completed detailed assessments to identify barriers to progress and facilitated peer coaching to help clients achieve personal goals.
  • Collaborated with case managers to secure housing or employment resources for 13 clients, leading to 84% achieving stable living conditions.
  • Achieved results over a 16-month period.
  • Advocated for clients in rehabilitation settings.
  • Supervised individual and family therapy sessions for children ranging in age from 17 to 16.
  • Mediated conflicts between families in order to clarify and resolve underlying issues.
  • Helped clients transition smoothly by encouraging and reassuring them throughout the process.
  • Led educational seminars and lectures at local community mental health centers to raise awareness of mental health symptoms and issues.
  • Achieved a 51% decrease in drop-out rates from therapy.

Summaries

  • Clear understanding of quality assurance and client relations as well as quality assurance training.
  • Co-facilitated support groups for individuals with chronic mental health conditions.
  • Achieved a long-term success rate of 16%.
  • Assisted clients in critical need.
  • Within Miscellaneous, senior Peer Support Counselor and outstanding performer in risk assessment and budget management.
  • Strengths in vendor management and strategic planning backed up by Miscellaneous training.
  • Strong experience working with clients who have process, system, and standard issues.
  • Collaborative mental health advocate.
  • Collaborative mental health advocate with proven ability to work closely with case managers, achieving 59% success in securing stable housing and employment resources for clients.
  • Achieved a 23% success rate in harm reduction program outcomes.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Provided empathetic, active listening during all client sessions, leading to a 36% increase in client satisfaction as recorded in post-session feedback surveys.
  • Trained and mentored new peer counselors, ensuring 85% competence in planned intervention strategies within 15 weeks of onboarding.
  • Completed comprehensive mental health assessments for over 11 clients, identifying key obstacles to recovery and delivering peer counseling sessions that facilitated personal growth and goal attainment.
  • Advocated for clients during interdisciplinary case meetings, securing necessary funding and therapeutic support in 48% of cases.
  • Provided motivational support that contributed to a 78% improvement in client adherence to long-term recovery plans.
  • Supported the emotional growth of over 4 clients, facilitating an open dialogue on mental health issues that reduced feelings of isolation by 16%.
  • Fostered healthy relationships within group therapy sessions, noted by a 43% improvement in group cohesion and peer accountability scores.
  • Collaborated with team of 6 in the development of system.
  • Supervised 2 peer counselors and facilitated a collaborative environment that improved case resolution time by 81%.

Affiliations

  • American Society of Safety Professionals
  • National Alliance on Mental Illness (NAMI)
  • Mental Health America (MHA)
  • National Behavioral Intervention Team Association (NaBITA)
  • Depression and Bipolar Support Alliance (DBSA)
  • National Association of Social Workers
  • National Peer Support Collaborative Learning Network (NPSCLN)
  • Community Anti-Drug Coalitions of America (CADCA)
  • Behavioral Health Peer Support Network (BHPSN)
  • Community Mental Health Services Act Advocacy Groups

Certifications

  • Certified Grief Recovery Specialist (CGRS) – Lakeside Partners
  • Crisis and Trauma Resource Institute (CTRI) Training Certification
  • Substance Abuse Counselor Certification (CASAC) – Washington
  • Mental Health First Aid (MHFA) Certification
  • Certified Peer Recovery Specialist (CPRS) - Illinois
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Psychological First Aid (PFA) Certification
  • Project Management Professional (PMP)
  • Nonviolent Crisis Intervention (NCI) Certification

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