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Skills

  • MS Office
  • Business operations
  • Organization
  • Communication skills
  • Process improvement
  • Data entry
  • Invoice reconciliation
  • Time management
  • Training and mentoring
  • First Aid/CPR

Work Experiences

  • Accurately prepared payroll entries for 4 employees.
  • Achieved Excellence Award for consistently exceeding accuracy and output expectations, sustaining a 65% error-free data entry environment.
  • Assessed and processed incoming documentation to ensure data was accurately appended to program, reducing discrepancies by 60% in 2015.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Managed multiple projects at the same time using organizational and analytical skills.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Achieved Innovation Award for exceeding accuracy expectations.
  • Accurately prepared payroll entries for 17 employees on a bi-weekly basis, ensuring 100% compliance with tax regulations and deadlines.
  • Planned category staff's travel arrangements, including setting appointments and securing transportation and lodging.
  • Kept track of how much process supplies were being used and contacted vendors to place new orders.

Summaries

  • Knowledgeable in the use of common office equipment and framework software.
  • Clerk Processor with a track record of successfully managing administrative challenges and assisting a great company in its growth.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clerk Processor with 8 years of successful workflow optimization and performance reporting experience.
  • Accomplished Clerk Processor specializing in database management.
  • Clear understanding of risk assessment and vendor management as well as workflow optimization training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at managing client communications.
  • Personable Clerk Processor with a track record of increasing workplace communication and coordination effectiveness.
  • Adept at financial tracking.

Accomplishments

  • Trained new hires on clerical procedures and system operations, contributing to improved onboarding completion up to 69% faster.
  • Handled an average of 5 customer inquiries per day, resolving issues in a timely manner and enhancing overall customer satisfaction.
  • Coordinated monthly invoicing cycles for program, ensuring bill accuracy and reducing late submissions by 79% %.
  • Maintained detailed and up-to-date employee records, facilitating the accurate processing of promotions and payroll adjustments for 9 employees.
  • Collaborated with team of 17 in the development of system.
  • Supported management in processing accounts payable and receivable, ensuring accuracy and reducing backlog by 26%.
  • Facilitated the physical shipment and receipt of over 9 packages weekly, maintaining inventory logs and cutting shipment delays by 72%.
  • Coordinated daily deposit transactions and reconciliations for up to 12 accounts, achieving 46% accuracy during audits.
  • Integrated new workflow software, reducing report generation time from 17 hours to 6 minutes and enhancing department productivity.
  • Established HubSpot ordering procedures that cut down procurement lead times by 39% while staying under budget.

Affiliations

  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • Association of Information Technology Professionals
  • National Association of Government Clerks and Recorders (NAGARA)
  • American Marketing Association
  • Society of Women Engineers
  • Electronic Document and Records Management (EDRM) Group
  • Society of Human Resource Management
  • Institute of Certified Records Managers (ICRM)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP)
  • Certified Document Imaging Architect (CDIA+)
  • Certified Public Accountant (CPA)
  • Certified Accounts Payable Professional (CAPP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Process Professional (CPP)
  • ServSafe

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