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Skills

  • Advertising copywriting for listings
  • MLS (Multiple Listing Service) proficiency
  • Supervision
  • First-time homebuyer assistance
  • First Aid/CPR
  • Mortgage and loan process comprehension
  • Communication and Interpersonal Skills
  • Multilingual communication Mandarin
  • Program equipment
  • Loan preparations

Work Experiences

  • Achieved results across two years.
  • Provided strategic assistance to homeowners and homebuyers in the Seattle metro area who were looking to buy or sell residential properties.
  • Kept an eye on the local residential real estate market in order to adjust sales tactics, prices, and overall business efficiency.
  • Oversaw scheduled meetings to ensure that both buyers and sellers were satisfied and that transactions went smoothly.
  • Appraised over 15 properties, maintaining accuracy and utilizing knowledge of system markets for accuracy every 6 months.
  • Achieved 62% higher closing rates.
  • Collaborated with method customers to determine their needs and deliver procedure service.
  • Achieved 84% sales conversions before project completion.
  • Cold calling and referrals were used to generate leads for sales and rental properties.
  • Achieved Lean.

Summaries

  • Adept at negotiating contracts.
  • Licensed Residential Real Estate Agent is a multi-talented Licensed Residential Real Estate Agent who is consistently rewarded for planning and operational improvements.
  • Adept at training new agents in sales techniques.
  • Advised on property taxes.
  • Fantastic salesperson with a strong attention to detail and a goal-oriented mindset.
  • Achieved superior customer service ratings.
  • Adept at building long-term client relationships.
  • Achieved consistent on-time closings ahead of deadlines.
  • Within Real Estate, senior Licensed Residential Real Estate Agent and outstanding performer in risk assessment and process improvement.
  • Achieved 67% increase in sales in competitive markets.

Accomplishments

  • Provided support in mortgage pre-qualification and approval processes, working with lenders to streamline loan paperwork and reducing time-to-approval by 59%.
  • Managed and nurtured a pipeline of 6 potential buyers through CRM platforms, increasing conversion rates by 43% month-over-month.
  • Negotiated sale terms for residential properties, consistently achieving a 40% higher closing rate than market average within the past year.
  • Maximized the impact of open houses, leading 4 walkthroughs and collecting 56% more offers from potential buyers in 18 months.
  • Contributed to a team that increased firm-wide listings by 58%, collaborating to enhance digital marketing strategies.
  • Partnered with local home service providers to offer new buyers added services, increasing overall client satisfaction rates by 39%.
  • Maintained a 23% or higher client referral rate annually by delivering exceptional customer service and continuous follow-up communications.
  • Used local market data to adjust pricing and marketing strategies for sellers, leading to a 48% increase in competitive offers received.
  • Closely collaborated with lenders and title companies to finalize agreements on schedule, reducing time to close by 22% and avoiding deal cancellations.
  • Created visually engaging virtual property tours using ServiceNow to expand online presence, which contributed to 5% more conversions from out-of-state buyers.

Affiliations

  • National Association of Social Workers
  • Real Estate Marketing Institute (REMI)
  • Master Certified Negotiation Expert (MCNE) Certification
  • Certified International Property Specialist (CIPS) Designation
  • Jaycees
  • American Society of Safety Professionals
  • Young Professionals Network (YPN) - National Association of Realtors
  • Real Estate Staging Association (RESA)
  • International Real Estate Federation (FIABCI)
  • Real Estate Business Institute (REBI)

Certifications

  • NAR’s Commitment to Excellence (C2EX)
  • e-PRO Certification
  • CompTIA Network+
  • Short Sales & Foreclosure Resource (SFR®)
  • Certified International Property Specialist (CIPS)
  • Graduate, REALTOR® Institute (GRI)
  • Digital Marketing Certification for Real Estate (Google/HubSpot)
  • At Home with Diversity (AHWD®)
  • Fair Housing Certification (U.S. Department of Housing and Urban Development, 2019)
  • Interior Design Certification (standard Design Board)

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