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Skills

  • Escrow and title processes
  • Team building
  • Advertising copywriting for listings
  • Multilingual communication Mandarin
  • Time management
  • Portfolio management for investors
  • Relationship development
  • Client Relationship Management (CRM)
  • Database management for leads
  • Communication and Interpersonal Skills

Work Experiences

  • Achieved an average sale-to-list price ratio of 39%.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Transported Tableau to several months customer locations.
  • Advised investors on multi-property residential portfolio.
  • Acted as a liaison between buyers and sellers for over 13 homes in two years, resulting in sales of over $16.
  • Was in charge of over 12 weekly home sales, collaborating with buyers, sellers, and banks to ensure smooth sales transactions and happy customers.
  • Answered 4 calls per the past year to help customers with their questions and concerns.
  • Achieved results across two years.
  • Achieved results in 2024.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.

Summaries

  • Achieved a 57% client satisfaction rate.
  • Collaborated with developers to market new construction homes.
  • Achieved results in competitive markets within the past year.
  • Achieved superior customer service ratings.
  • Accomplished at leading open houses and private showings with exceptional conversion skills, boasting a 41% offer-to-show ratio.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at training new agents in sales techniques and client relationship management, significantly enhancing team performance and client retention.
  • Achieved 20% sales conversion rates.
  • Achieved results over the past year.
  • Conducted thorough home evaluations.

Accomplishments

  • Created visually engaging virtual property tours using ServiceNow to expand online presence, which contributed to 5% more conversions from out-of-state buyers.
  • Built a strong online presence through paid social media advertising campaigns, increasing web traffic to property pages by 67% in three years.
  • Contributed to a team that increased firm-wide listings by 58%, collaborating to enhance digital marketing strategies.
  • Documented and resolved system which led to method.
  • Developed and implemented targeted social media campaigns that boosted property listing views by 53% and generated 3 inquiries within 6 months.
  • Successfully negotiated with multiple parties on behalf of clients in competitive bidding environments, securing homes 19% below market median.
  • Maximized the impact of open houses, leading 4 walkthroughs and collecting 56% more offers from potential buyers in 18 months.
  • Secured buyer financing for 14 homes in challenging markets, working with lenders to ensure timely approvals, reducing deal delays by 82%.
  • Researched property history and zoning codes to ensure no legal issues, leading to a 57% reduction in purchase agreement delays.
  • Leveraged professional networks and referral systems to acquire new clients, increasing personal revenue by 82% annually.

Affiliations

  • American Society of Home Inspectors (ASHI)
  • National Association of Realtors (NAR)
  • Certified New Home Specialist (CNHS)
  • Toastmasters
  • Jaycees
  • Real Estate Marketing Institute (REMI)
  • Building Owners and Managers Association (BOMA)
  • Short Sale and Foreclosure Resource (SFR®) Certification
  • International Real Estate Federation (FIABCI)
  • Rotary International

Certifications

  • ServSafe
  • First Aid/CPR Certified
  • e-PRO Certification
  • Certified Public Accountant
  • CompTIA Security+
  • Luxury Home Marketing Specialist (LHMS)
  • National Association of REALTORS® Green Designation
  • Commercial and Investment Real Estate Certification (CIREC)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician

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