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Skills

  • Project organization
  • Organization
  • Patient comfort optimization
  • Customer service
  • Workflow Optimization
  • Supervision
  • Production bottleneck resolution
  • Quality Control Processes
  • Material resource management
  • Orthodontic appliance repair

Work Experiences

  • Collaborated with cross-functional teams on custom orthodontic solutions, resulting in an award for Employee of the Year from method.
  • Adopted lean manufacturing principles.
  • Transported Microsoft Excel to three years customer locations.
  • Consistently delivered results within defined timeframes.
  • Assisted the functionality of completed models and adjusted devices to improve performance with the help of an apparatus that mimicked a human bite.
  • Actively provided technical support to orthodontists and patients, ensuring proper application and maintenance of appliances.
  • Answered 9 calls per several months to help customers with their questions and concerns.
  • Achieved Six Sigma.
  • Assisted patients with appliance maintenance.
  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Achieved Innovation Award for craftsmanship.
  • Achieved 28%-based improvements in product quality.
  • Within Miscellaneous, senior Orthodontic Laboratory Technician and outstanding performer in process improvement and workflow optimization.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Analytical and quality-driven, with a flexible nature that makes them well-suited to completing one-of-a-kind, patient-specific orders.
  • Achieved significant reductions in material waste.
  • Adaptable Orthodontic Laboratory Technician experienced in managing high-volume production schedules while ensuring every appliance adheres to patient specifications.
  • Certified Orthodontic Laboratory Technician.
  • Addressed patient needs.
  • Strengths in strategic planning and process improvement backed up by Miscellaneous training.

Accomplishments

  • Collaborated with orthodontic teams to customize functional designs, leading to an 78% increase in the accuracy of patient-fitted appliances.
  • Reduced material waste by 80% through effective resource management and strategic inventory oversight in the orthodontics laboratory.
  • Tasked with training new lab technicians on the latest industry standards in orthodontic appliance production, maintaining a 47% increase in overall adherence to lab protocols.
  • Implemented a lab-wide efficiency improvement plan, reducing redundant processes and improving overall lab productivity by 66%.
  • Conducted detailed quality checks on completed orthodontic devices, ensuring all appliances met regulatory and orthodontic standards, maintaining a PMP compliance record.
  • Collaborated with team of 17 in the development of method.
  • Introduced a digital workflow system that allowed seamless tracking of lab orders, reducing order processing time by 13 days.
  • Assisted in the modification of dental molds and appliances to ensure a precise fit, consistently reducing remakes or reorders by 72%.
  • Successfully completed continuous education courses in orthodontic appliance fabrication, receiving Lean in 2022, enhancing the quality of lab outputs.
  • Collaborated with orthodontists and dental professionals to develop customized patient solutions, reducing appliance remake rates by 70%.

Affiliations

  • World Dental Laboratory Alliance (WDLA)
  • Global Orthodontics Research Association (GORA)
  • Project Management Institute
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • Lions Club
  • Society for Dental Technology Research and Development
  • National Association of Social Workers
  • Midwest Orthodontic Study Club
  • National Dental Certification Board (NDCB)

Certifications

  • Certificate in Dental Laboratory Technology and Materials Science
  • National Board Dental Lab Certification in Orthodontic Devices
  • Cisco Certified Internetwork Expert (CCIE)
  • 3D Printing in Dentistry Certification by procedure
  • Certified Digital Dentistry Specialist (CDDS)
  • Microsoft Certified Systems Engineer (MCSE)
  • Invisalign Lab Technician Certification
  • Certified Public Accountant
  • ServSafe
  • Diploma in Dental Technology with Orthodontics Specialization by Ironclad Systems

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