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Skills

  • Customer service
  • Device prototype creation
  • Custom retainer production
  • Operational improvement
  • Craftsmanship in dental manufacturing
  • Customer service in healthcare settings
  • Orthodontic appliance fabrication
  • Patient comfort optimization
  • Team building
  • MS Office

Work Experiences

  • Adopted lean manufacturing principles.
  • Collaborated with orthodontists.
  • Accelerated appliance production by 34%.
  • Achieved Six Sigma.
  • Designed and built artificial metal and porcelain teeth with appealing finishes and long-lasting frameworks.
  • Contributed to 54% revenue increase.
  • Adopted lean manufacturing principles to reduce production bottlenecks and material waste by 65%.
  • Actively provided technical support to orthodontists and patients, ensuring proper application and maintenance of appliances.
  • Followed Orthodontic Laboratory Technician specifications to make well-fitting appliances.
  • Communicated complex technical details of appliances with orthodontists, ensuring timely adjustments and reducing error rates by 27%.

Summaries

  • Achieved a 68% reduction in material waste.
  • Consistently achieved 30%-based quality results.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Committed to improving lab efficiency through advanced resource management, evidenced by a 76% reduction in material waste and improved production workflows.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 28%-based improvements in product quality.
  • Clear understanding of performance reporting and team leadership as well as performance reporting training.
  • Open and clear communicator who is used to working under pressure and adhering to strict deadlines.
  • Achieved material savings.

Accomplishments

  • Assisted in the modification of dental molds and appliances to ensure a precise fit, consistently reducing remakes or reorders by 72%.
  • Utilized expertise in dental materials to enhance the durability of orthodontic appliances, cutting the rate of in-clinic repairs by 56%.
  • Created custom orthodontic solutions for complex dental cases using a combination of traditional fabrication methods and emerging technology.
  • Achieved consistent compliance with CPA health and safety protocols across all lab processes, ensuring the safe handling of materials and patient molds.
  • Used cutting-edge software to perform digital modifications to orthodontic device designs, reducing revision cycles by 5 and improving patient satisfaction.
  • Helped standardize lab procedures to improve the consistency of high-quality orthodontic products with a 76% reduction in error rates.
  • Designed innovative new models for custom orthodontic appliances that adhered to regulatory frameworks yet offered a 73% increase in patient comfort and durability.
  • Created and maintained a streamlined inventory system, ensuring all necessary materials were available while reducing overhead supply costs by 38%.
  • Reduced repair times for broken appliances by 39% by diagnosing and swiftly fixing complex orthodontic equipment issues, ensuring minimal disruption to patient treatments.
  • Streamlined workflow by integrating 3D printing and CAD/CAM technology to improve production efficiency, reducing lab turnaround time by 83%.

Affiliations

  • Association of Information Technology Professionals
  • National Association of Dental Laboratories (NADL)
  • American Marketing Association
  • Global Orthodontics Research Association (GORA)
  • American Society of Safety Professionals
  • Orthodontic Technicians Education and Certification Association (OTECA)
  • Toastmasters
  • Rotary International
  • Dental Technicians Guild (DTG)
  • National Dental Certification Board (NDCB)

Certifications

  • Apple Certified Associate (ACA)
  • Digital Dentures and Digital Appliance Maker Certification
  • Smile Simulation Software Certification by framework
  • First Aid/CPR Certified
  • Certified Digital Dentistry Specialist (CDDS)
  • Invisalign Lab Technician Certification
  • 3D Printing in Dentistry Certification by procedure
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Aligner Fabrication Certification from process

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