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Skills

  • User interface understanding
  • Interpersonal and written communication
  • Pricing tool development
  • Competitive market analysis
  • Product testing
  • Inventory management
  • Data Management
  • National accounts
  • Hardware evaluation
  • Business Strategy

Work Experiences

  • Communicated with territory, regional, and strategic managers on a daily basis for account support and strategic planning.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Successfully developed budget, talent, and sales campaigns.
  • Worked with customers to maintain relationships and provide them with comprehensive support and guidance.
  • By hosting product-focused events, I was able to attract new customers and strengthen existing ones.
  • Used cross-functional collaboration and performance reporting to foster relationships with customers, bolstering future sales opportunities.
  • Looked at previous system data and the effectiveness of sales teams to come up with realistic two years sales goals for initiative sales.
  • Addressed customer concerns and responded to inquiries within 13 hours to provide immediate issue resolution.
  • Answered an average of 7 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Kept track of lead generation and sales activities and reported on them.

Summaries

  • Experienced Account Manager with more than 3 years of experience.
  • Performance-driven sales leader with a proven track record of Banking and Financial Services success over a 9-year career.
  • To boost long-term growth, be proficient in product monetization and mobilization strategies.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • In a self-motivated and results-driven manner, able to set up agreements, manage a global customer base, and prospect for new leads.
  • Design and development of successful framework embedded software applications in the past.
  • 2+ years of progressive experience working with system as a hardworking Senior Account Representative.
  • Looking for a position with a program company that will challenge me and allow me to grow.
  • Capable of negotiating contracts, forecasting trends, and collaborating with suppliers to improve product quality.
  • Versatile Advertising Account Manager with experience working with a variety of companies to increase customer bases and revenue through high-quality advertising.

Accomplishments

  • Improved
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Championed a customer segmentation approach that allowed for a more precise targeting strategy, improving sales generation from targeted groups by 44%.
  • Awarded Outstanding Service Award for outstanding performance, contributing to a 16% increase in team sales output by implementing best practices in sales methods.
  • Prepared
  • Achieved top regional sales ranking in 2015 by outperforming competitors and growing market share by 49% points in Tableau.
  • Training: Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
  • Business Development: Initiated two key partnerships which resulted in procedure revenue growth.
  • Consulted
  • Collaborated with cross-functional teams to enhance product offerings, resulting in 42% higher customer engagement and satisfaction rates.

Affiliations

  • Freemason
  • Jaycees
  • National Association of Social Workers
  • LinkedIn Sales Navigator Professional Group
  • Affiliate, Federation of European Business Sales Consultancies
  • International Association of Administrative Professionals
  • Strategic Account Association (SAA)
  • Affiliate Member, International Institute for Learning (IIL) - Sales Leadership
  • Institute of Sales Management
  • Society of Human Resource Management

Certifications

  • Association for Project Management (APM)
  • Fundamentals of Marketing Analytics and Attribution - Northwind
  • CompTIA Network+
  • Certified Customer Success Manager (CCSM) - SuccessHACKER
  • Cisco Certified Network Associate (CCNA)
  • Skills for Sales: Sales Acceleration - LinkedIn Learning
  • Strategic Planning and Company Goal Alignment Certification - Brightline
  • Advanced Sales and Negotiation Skills - LinkedIn Learning
  • Certified Specialist in Sales Enablement - Sales Enablement Society
  • Certified Inside Sales Professional (CISP) - AA-ISP

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