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Skills

  • Business operations
  • Communications
  • Customer service
  • Organization
  • Process implementation
  • Strong verbal communication
  • Data analysis
  • Budgets
  • Museum collections
  • Clerical support

Work Experiences

  • Answered 9 calls per the past year to help customers with their questions and concerns.
  • Attracted new subscribers.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Created multi-threaded admin web applications based on method.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Moved and handled various types of artwork with extreme caution, adhering to all method specifications.
  • Authored blog posts detailing in-depth analysis on pieces in upcoming exhibits, attracting an additional 7 visitors to the gallery website monthly.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.

Summaries

  • Accomplished Gallery Attendant with a proven track record of increasing visitor satisfaction by 77% through the design and implementation of interactive visitor guides.
  • Knowledgable in a variety of design and testing methodologies.
  • Assisted curators with exhibit setup.
  • Aligned sales efforts with popular exhibitions and events.
  • Gallery Attendant is a multi-talented Gallery Attendant who is consistently rewarded for planning and operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Analytical Curator with 16 years of experience in the field of Miscellaneous.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Developed volunteer training sessions which boosted volunteer satisfaction by 71%, resulting in reduced turnover during peak seasons.
  • Identified
  • Recommended
  • Prepared
  • Created detailed conservation plans for high-value process art, preserving unique artifacts and adhering to best practices in art preservation.
  • Design: Responsible for creative design for prominent procedure.
  • Documented
  • Won
  • Streamlined
  • Created

Affiliations

  • Museum Technology Conference Participant 2016
  • Certified in Collections Management Systems Oversight
  • Association for Art History (AAH) Involvement
  • Association of Information Technology Professionals
  • American Alliance of Museums (AAM) Member
  • Docent Program and Art Dialogues Trainer
  • Society for Museum Education (SME)
  • National Alliance for Media Art and Culture (NAMAC)
  • Member of Museum Visitors Experience Forum
  • Association for Computing Machinery

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Art Conservation Certificate from Cedar Works
  • Certified Security Management Professional (CSMP)
  • Lighting Design Certification for Galleries from Harbor & Co.
  • Certificate in Visitor Services Management (Cultural Sector)
  • Security Guard License with Fine Arts Specialization
  • Certificate in Curatorial Practices from Beacon Labs

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