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Skills

  • Time management skills
  • Pet charting information
  • Financial records and processing
  • Territory Sales Experience
  • Product ordering
  • Operations management
  • Team collaboration and leadership
  • Diverse groups presentations
  • Business Development
  • Team management

Work Experiences

  • Aligned curriculum with student needs.
  • Aligned academic goals with long-term career paths.
  • Advised 12 students on academic goals.
  • Aligned student goals with institutional resources.
  • Achieved a 72% improvement in student persistence.
  • Looked for industry trends on social media and through online sources.
  • Administered career aptitude assessments, assisting 6 students in aligning academic goals with long-term career paths, resulting in an method.
  • Achieved a 85% increase in on-time graduations.
  • Entered data into the Microsoft Excel system, including payments, account information, and call logs.
  • Advised and monitored 8 students in achieving their academic and career goals through scheduled and impromptu consultations.

Summaries

  • Within Miscellaneous, senior Academic Counselor and outstanding performer in data analysis and team leadership.
  • Team leadership and budget management, a results-oriented School Counselor and team facilitator who is skilled at coordinating and implementing IEP and 504 plans.
  • Achieved a 70% boost in retention.
  • Achieved 20% satisfaction rate with students.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Professional with 9 years of progressive experience in the field who is highly organized and detail-oriented.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Delivered over 18 counseling sessions per semester, resulting in a measurable increase in student satisfaction and academic achievement.
  • Introduced academic advising initiatives that increased first-year student retention by 79% through personalized orientation sessions and continuous engagement.
  • Developed and presented academic time management workshops, which consistently led to improved student productivity and reduced academic stress.
  • Increased sales 7% over three years.
  • Worked closely with underrepresented student populations, leading to increased retention by 85% by addressing unique academic and personal challenges.
  • Redesigned the academic support website to provide more efficient student access to resources, increasing website traffic by 68%.
  • Collaborated with academic departments to design major-based pathways for students, contributing to a 33% increase in timely graduation.
  • Mentored 13 student peers regularly, guiding them through academic challenges, career planning, and personal development goals.
  • Tracked academic performance trends for 13 students, leading to early intervention strategies that reduced academic probation cases by 15%.
  • Created educational content on pursuing graduate studies, increasing student interest in postgraduate programs by 24%.

Affiliations

  • Society of Women Engineers
  • Student Success and Retention Community (AACRAO)
  • National Association of Student Personnel Administrators (NASPA)
  • Association of Graduate Enrollment Management (NAGAP)
  • Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • American Counseling Association (ACA)
  • Association of American Colleges and Universities (AAC&U)
  • International Association of Administrative Professionals

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified College Admissions Counselor (CCAC) by Meridian
  • CompTIA Security+
  • Certified Counselor for Crisis Intervention from Meridian
  • Salesforce
  • Student Retention & Success Certification from Northwind
  • ServSafe
  • Project Management Professional (PMP)
  • Certified Solution-Focused Counselor from Ironclad Systems
  • Microsoft Certified Systems Engineer (MCSE)

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