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Skills

  • Conflict resolution
  • Transporting files
  • Filing
  • Sensitive material handling
  • Tracking documents
  • Risk management
  • Business operations
  • Copying medical records
  • Student assistance
  • Strong problem solver

Work Experiences

  • All administrative duties for 13 locations were completed and monitored by me.
  • Managed
  • Won
  • Got better.
  • Greeted incoming customers with a professional demeanor and offered helpful, friendly advice.
  • Improved community engagement strategies to increase program reach throughout Boston.
  • Was in charge of developing and implementing record-keeping procedures.
  • Organized meetings with other department heads and acted as the main point of contact for sales and engineering personnel.
  • Had planned ahead.
  • Examined how to effectively manage warehouse inventories by utilizing business items.

Summaries

  • Astute Administrative Assistant focused on streamlining processes in order to improve retrieval and storage procedures, reduce physical storage requirements, and ensure data security.
  • Reliable Program Support Assistant seeking to apply 6 years of process improvement and risk assessment experience to the Test Center Administrator position.
  • Offering 18 years of experience in customer relations management.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • In search of a new professional challenge in a fast-paced setting.
  • Maintaining tight financial controls and Miscellaneous compliance is a strength.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • Exceptional at forming strong working relationships with coworkers and assisting with a variety of administrative tasks and responsibilities, such as workflow optimization and performance reporting.
  • With excellent time management skills and a resourceful approach, able to handle multiple simultaneous tasks.
  • Test Center Administrator is a skilled Test Center Administrator who can train new administrative professionals, support program needs, and manage projects with little supervision.

Accomplishments

  • Coordinated
  • Reporting : Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%.
  • Supported
  • Assisted
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Training: Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
  • Contributed to the successful transfer of 3 metric into new CRM.
  • Documented and resolved procedure which led to metric.
  • Contributed
  • Completed

Affiliations

  • National Assessment Governing Board (NAGB) Affiliation
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • Society for Human Resource Management (SHRM)
  • National College Testing Association (NCTA)
  • Professional Examination Service (ProExam) Partnership
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Association for Talent Development (ATD)
  • Project Management Institute

Certifications

  • Testing Center Leadership Certification - Ironclad Systems
  • CompTIA Network+
  • International Association of Administrative Professionals: Scrum Master
  • CompTIA Network+ for Test Administrators
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • SANS Cybersecurity Awareness for End Users Certification
  • Safe and Secure Testing Environment Certification
  • SHRM Certified Professional (SHRM-CP)
  • Lean Six Sigma Yellow Belt

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