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Skills

  • Communications
  • Labor Relations Management
  • Customer service
  • Problem resolution
  • Collective bargaining negotiation
  • Meeting Facilitation with Union Members
  • Mentorship Program Development
  • Process improvement
  • Interpersonal Communication for Complex Scenarios
  • Employee retention strategies

Work Experiences

  • Aligned bylaws with evolving labor laws.
  • Oversaw the delivery of category project by method team, which resulted in category.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved a 80% improvement in employee engagement surveys.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Transported Tableau to several months customer locations.
  • Conducted fact-based investigations into labor disputes, reducing average investigation time by 24% year over year.
  • Advocated for improved working conditions during negotiations, leading to the implementation of 15 health and safety policies.
  • Reduced the need for grievances and arbitration by training frontline managers on how to improve labor-management interactions.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Food and Beverage industry's success.
  • Achieved wage increases of 72%.
  • Dynamic Union Steward proficient in designing and facilitating training programs that improve employee awareness of rights by 52% and enhance overall compliance.
  • Within Food and Beverage, senior Union Steward and outstanding performer in risk assessment and vendor management.
  • Accomplished Union Steward focused on grievance handling.
  • Dedicated labor advocate.
  • Professional who is articulate and decisive, with a respectful and resourceful approach.
  • Enhanced overall compliance.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Advocated for increased inclusivity.

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 15 in the development of framework.
  • Created a streamlined process for documenting grievances, allowing for an 51% improvement in issue tracking and resolution.
  • Facilitated large-scale, interactive town halls, expanding union membership by 6% and enhancing member engagement.
  • Informed union members of new policy changes through newsletters and meetings, leading to a 80% increase in policy adherence.
  • Represented union members in disciplinary hearings, leading to the fair and transparent resolution of 40% of cases.
  • Collaborated with HR and legal teams to ensure complete compliance with the Labor Relations Act, resulting in zero legal discrepancies in 2021.
  • Negotiated workplace safety improvements, contributing to a 82% decrease in work-related injuries within 2021.
  • Actively engaged in contract negotiations that secured better healthcare benefits for 11 union members and their families.
  • Researched and presented industry standards during contract discussions, securing an 21% increase in hourly pay for all positions.

Affiliations

  • Society of Human Resource Management
  • National Employment Law Project (NELP) Labor Relations Program
  • Arbitration Institute for Labor-Management Conflict Resolution
  • Workplace Bullying Institute Advocate Certification
  • Institute for Collective Bargaining & Labor Relations
  • Labor Occupational Health Program (LOHP) Certification
  • National Center for Dispute Settlement (NCDS) - Mediation Accreditation
  • Society of Women Engineers
  • Compliance Institute for Workplace Regulatory Standards
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Union Steward Training - process
  • Certified Industrial Relations Professional (CIRP)
  • Train-the-Trainer Certification for Union Representatives - Northwind
  • Certified Labor Relations Professional (CLRP) - National Association of Labor Relations
  • Advanced Mediation Skills in Union Context Certification
  • Occupational Safety and Health Administration (OSHA) 30-Hour Certification
  • Emotional Intelligence for Negotiations Certification
  • Labor Studies Program - process
  • Apple Certified Associate (ACA)
  • ServSafe

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